Used Car Showroom Manager
Used Car Showroom Manager
Hatfields Land Rover Hull Dealership
Pay: £37,500 with a £25,100 bonus opportunity \- £62,600 OTE PA
Working hours: Monday Friday 08:00 \- 18:00 with alternative weekends and a day off every week \- 42\.5 hour per week
Why Join Hatfields?
Enjoy 33 days annual leave (including bank holidays), giving you more time to relax, recharge, and do what you love
Celebrate your special day with an extra day off on your birthday
Company car available via e\-cos scheme, up to Defender 110
Our industry\-leading Family Leave Policies ensure youre supported when it matters most
Contributory workplace pension scheme
Access a new car through our Salary Sacrifice scheme and enjoy a smarter way to drive
Take a paid day to volunteer and give back to a cause close to your heart
We believe in recognising dedication and loyalty, thats why we celebrate long service milestone anniversaries
Unlock your potential with tailored training and endless career growth opportunities
Access high street discounts to make the everyday a little more rewarding
Know someone perfect for Hatfields? Earn rewards through our internal referral scheme
About the role...
As a New Car Showroom Manager, you'll play a pivotal role in leading our sales operation and delivering exceptional customer experiences that reflect the prestige of the JLR brand. You'll be responsible for inspiring and developing a high\-performing sales team, driving showroom performance and ensuring every customer receives a first\-class experience from initial enquiry through to vehicle handover.
Working closely with the wider dealership management team, you'll have the opportunity to influence performance, develop talent and contribute to the continued success of one of the UK's leading JLR retailers.
Your key responsibilities will include...
Leading, motivating and developing a team of Sales Executives, creating a high\-performance culture focused on delivering exceptional customer experiences and achieving sales targets
Managing the customer journey within the showroom, ensuring every interaction is professional, engaging and aligned with the standards of a premium automotive brand
Coaching and mentoring the sales team on product knowledge, sales processes, customer engagement and best practice techniques to maximise performance and customer satisfaction
Driving sales performance through effective lead management, opportunity conversion and continuous monitoring of individual and team objectives
Overseeing the daily operation of the showroom, ensuring a welcoming, organised and visually appealing environment for customers and colleagues alike
Maintaining exceptional vehicle presentation standards and ensuring all merchandising and manufacturer guidelines are adhered to
Managing vehicle handover processes and ensuring all associated documentation is completed accurately and compliantly
Monitoring stock presentation and inventory processes to support operational efficiency and maximise sales opportunities
Working collaboratively with colleagues across Sales, Aftersales and the wider dealership team to deliver a seamless customer experience
Do you have what it takes to be a Hatfields colleague, were looking for someone who is:
An inspirational leader who enjoys developing people and helping teams achieve their full potential
Passionate about delivering outstanding customer experiences and building long\-term customer relationships
Experienced within a franchised dealership sales environment, with a proven track record of leading successful teams and delivering strong commercial results
Commercially minded, with the ability to drive revenue growth whilst maintaining a customer\-first approach
A confident communicator with excellent interpersonal and relationship\-building skills
Organised, resilient and able to thrive in a fast\-paced retail environment
Committed to continuous improvement and motivated by achieving both personal and team success
A collaborative team player who embraces change and leads by example
Previous experience in a Sales Manager, Business Manager or Showroom Manager position within a franchised dealership environment would be highly advantageous.
A full UK driving licence is essential, and all successful candidates will be subject to satisfactory DBS and reference checks.
Pay: £37,500\.00\-£62,600\.00 per year
Work Location: In person
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