Usability Engineer - User Science

Accountabilities

• Conduct qualitative and quantitative user research using methodologies such as usability testing, user interviews, surveys, A/B testing, and data analysis to generate actionable insights.


• Analyze and synthesize research findings into clear reports, visualizations, and presentations tailored to a variety of technical and business stakeholders.


• Develop lightweight prototypes, dashboards, automation scripts, or research tools that improve the accessibility and scalability of user research.


• Collaborate closely with product, engineering, and process teams to integrate user-centered insights into product development and decision-making.


• Help establish and improve research operations by creating repeatable methodologies, documentation, standards, and knowledge-sharing frameworks.


• Promote a culture of continuous learning by contributing to user science initiatives, educational resources, and cross-functional advocacy for research best practices.

Requirements

• Bachelor's or Master's degree in Design, Engineering, Data Science, Human-Computer Interaction, or a related discipline, or equivalent practical experience through an alternative career path.


• Proven experience conducting both qualitative and quantitative user research across multiple methodologies.


• Strong analytical abilities with experience interpreting research data and translating findings into practical product recommendations.


• Technical aptitude with the ability to understand engineering concepts and collaborate effectively with highly technical teams.


• Experience building research workflows, frameworks, or operational improvements that increase efficiency and consistency.


• Excellent written and verbal communication skills with the ability to present complex information clearly to different audiences.


• A portfolio demonstrating user research, design, engineering, or related projects that showcase innovation, experimentation, and measurable impact.


• Experience with Linux, cloud technologies, container platforms, Python-based data analysis tools, open-source projects, or visual design principles is considered an advantage.

Benefits

• Competitive compensation based on location, experience, skills, and expertise.


• Potential eligibility for annual bonuses or additional performance-based incentives.


• Fully remote working environment with long-established distributed collaboration practices.


• Annual learning and development budget of USD $2,000.


• Annual compensation reviews.


• Employee recognition and reward programs.


• Generous annual leave and parental leave policies.


• Employee Assistance Programme (EAP).


• International travel opportunities to attend collaborative company events and team gatherings.


• Priority Pass membership and travel upgrades for eligible long-haul company events.

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