via Greenhouse · 19 August 2026 ·31 days ago

UK Sales Support Representative (Req# 1375)

eplusinc
UK Remote
This listing is from Greenhouse
View original listing ↗

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<p style="text-align: center; line-height: 1.1;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Overview</span></p>
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<p style="line-height: 1.1;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Are you up to the challenge? At <strong>IGX</strong>Global, an ePlus Technology, inc. Company, we engineer transformative technology solutions for the most visionary companies in the world. This takes imagination, relentless client service, and the tenacity to enable our clients to achieve their visions. Our partnerships with leading edge technology manufacturers-many of which look to us for their own technology infrastructure needs-keep us immersed across the broad spectrum of the IT ecosystem. </span></p>
<p style="line-height: 1.1;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">As a Sales Support Representative, you are responsible for the administrative responsibilities of the sales cycle while developing the skills for progress within the sales</span></p>
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<p style="text-align: center; line-height: 1.1;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span data-ccp-props="{"335572071":4,"335572072":1,"335572073":4278190080,"335572075":4,"335572076":4,"335572077":4278190080,"335572079":4,"335572080":1,"335572081":4278190080,"335572083":4,"335572084":4,"335572085":4278190080,"469789798":"single","469789802":"single","469789806":"single","469789810":"single"}">Your Impact</span></span></p>
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<li style="font-size: 10pt; line-height: 1.1;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Accurately place orders into the system from customer-issued PO's</span></li>
<li style="font-size: 10pt; line-height: 1.1;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Follow-up on orders to ensure their successful delivery within customer expectations.</span></li>
<li style="font-size: 10pt; line-height: 1.1;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Lead open order management, ensuring that open orders are delivered to the customer expediently and accurately</span></li>
<li style="font-size: 10pt; line-height: 1.1;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Confirm that all invoicing activity is taking place in a timely and accurate manner</span></li>
<li style="font-size: 10pt; line-height: 1.1;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Take a proactive role with problem resolution at the customer and supplier levels</span></li>
<li style="font-size: 10pt; line-height: 1.1;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Learn about the programs available at our major vendor suppliers in order to source products via the most advantageous price to ePlus</span></li>
<li style="font-size: 10pt; line-height: 1.1;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Assist customers with Returns issues, order inquiries, and any other requests for information</span></li>
<li style="font-size: 10pt; line-height: 1.1;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Develop successful relationships with sales, vendors, and internal departments</span></li>
<li style="font-size: 10pt; line-height: 1.1;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Assist with quoting</span></li>
<li style="font-size: 10pt; line-height: 1.1;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Offer add-on opportunities to our customers such as warranty uplifts, service agreements, accessories, or supplies</span></li>
<li style="font-size: 10pt; line-height: 1.1;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Use proper decorum in all communications with customers both internal and external</span></li>
<li style="font-size: 10pt; line-height: 1.1;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Projects and additional responsibilities as needed or assigned</span></li>
</ul>
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<p style="text-align: center; line-height: 1.1;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;" data-ccp-props="{"335559685":360,"335572071":4,"335572072":1,"335572073":4278190080,"335572075":4,"335572076":1,"335572077":4278190080,"335572079":4,"335572080":1,"335572081":4278190080,"335572083":4,"335572084":1,"335572085":4278190080,"469777462":[720,810],"469777927":[0,0],"469777928":[0,1],"469789798":"single","469789802":"single","469789806":"single","469789810":"single"}">Qualifications</span></p>
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<p style="line-height: 1.1;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><strong><span data-contrast="auto">Job Knowledge/Skills: </span></strong><span data-ccp-props="{"335557856":9127424,"335572071":4,"335572072":1,"335572073":4278190080,"335572075":4,"335572076":1,"335572077":4278190080,"335572079":4,"335572080":1,"335572081":4278190080,"335572083":4,"335572084":1,"335572085":4278190080,"469789798":"single","469789802":"single","469789806":"single","469789810":"single"}"> </span></span></p>
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<li style="font-family: arial, helvetica, sans-serif; font-size: 10pt; line-height: 1.1;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Knowledge of computers/networking and the IT industry as a whole</span></li>
<li style="font-family: arial, helvetica, sans-serif; font-size: 10pt; line-height: 1.1;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Excellent communication/phone skills are a must</span></li>
<li style="font-family: arial, helvetica, sans-serif; font-size: 10pt; line-height: 1.1;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Ability to prioritize and multitask is a must</span></li>
<li style="font-family: arial, helvetica, sans-serif; font-size: 10pt; line-height: 1.1;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Must be a team player with a positive attitude</span></li>
<li style="font-family: arial, helvetica, sans-serif; font-size: 10pt; line-height: 1.1;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Knowledge of Microsoft office suite of products is a must</span></li>
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<p style="line-height: 1.1;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span data-ccp-props="{}"> </span><strong><span data-contrast="auto">Education and Experience: </span></strong><span data-ccp-props="{"335557856":9127424,"335572071":4,"335572072":1,"335572073":4278190080,"335572075":4,"335572076":1,"335572077":4278190080,"335572079":4,"335572080":1,"335572081":4278190080,"335572083":4,"335572084":1,"335572085":4278190080,"469789798":"single","469789802":"single","469789806":"single","469789810":"single"}"> </span></span></p>
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<li style="line-height: 1.1; font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span data-contrast="auto">1+ years of sales or customer service experience</span><span data-ccp-props="{"335559685":360,"335572071":4,"335572072":1,"335572073":4278190080,"335572075":4,"335572076":1,"335572077":4278190080,"335572079":4,"335572080":1,"335572081":4278190080,"335572083":4,"335572084":1,"335572085":4278190080,"469777462":[720,360],"469777927":[0,0],"469777928":[0,1],"469789798":"single","469789802":"single","469789806":"single","469789810":"single"}"> </span></span></li>
</ul>
<p style="line-height: 1.1;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><strong style="text-align: center;">Why IGXGlobal, an ePlus Technology, inc. Company? </strong>At <strong>IGX</strong>Global, an ePlus Technology, inc. Company, we empower businesses with cutting-edge technology solutions that drive real impact. As a Sales Support Representative, you’ll be part of a high-performing team that helps organizations harness technology to navigate their digital transformation journey and achieve the business outcomes they seek.</span></p>
<p style="line-height: 1.1;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Here’s what sets us apart:</span></p>
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<li style="font-family: arial, helvetica, sans-serif; font-size: 10pt; line-height: 1.1;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><strong>Industry Leadership</strong> – We are a trusted technology partner with deep expertise in cloud, security, data center, AI, and digital infrastructure solutions. </span></li>
<li style="font-family: arial, helvetica, sans-serif; font-size: 10pt; line-height: 1.1;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><strong>Cutting-Edge Solutions</strong> – We have developed and provide a robust portfolio of IT solutions and services backed by strategic partnerships with top technology providers. </span></li>
<li style="font-family: arial, helvetica, sans-serif; font-size: 10pt; line-height: 1.1;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><strong>Longevity and Market Resilience</strong> – We are one of only 11% of Nasdaq listed companies to be in business for more than 30 years. We have demonstrated strong financial health and profitability over the decades, with consistent revenue growth and robust financial performance. </span></li>
<li style="font-family: arial, helvetica, sans-serif; font-size: 10pt; line-height: 1.1;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><strong>Career Growth</strong> – We offer access to continuous learning and internal mobility opportunities. </span></li>
<li style="font-family: arial, helvetica, sans-serif; font-size: 10pt; line-height: 1.1;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><strong>Supportive Culture</strong> – We’re p

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