Treatment Coordinator

Dental Care Ireland have an exciting opportunity for a Treatment Coordinator to join our established Northumberland Dental, Ballsbridge, Dublin 4 practice. We have recently won 2026 Great Place to Work, as voted by our employees. Proposed commencement date July 2026\.

• Full\-time, permanent position. 5 days, 37\.5 hours per week. Monday\-Friday.


• 2\+ years' Dental TCO experience essential.


• Must have knowledge of specialist dental treatment.


• Highly proficient in English and eligible to work in Ireland is essential.

Staff Benefits

• Employee Dental Benefit.


• Pension auto\-enrolment.


• Employee Refer\-a\-Friend cash bonus.


• Cycle to Work scheme.


• Taxsaver travel scheme.


• Kara Connect employee assistance programme.


• Access to Wrkit Discounts and eLearning.


• Education Sponsorship Available (Ts \& Cs apply).


• Annual performance related salary uplifts.


• Annual training.


• CPR certification.


• Team Christmas Party and employee engagement budget.

Reporting to: Practice Manager

Summary of Role

The Treatment Coordinator is responsible for enhancing the patient experience by acting as a liaison between the Dentist and the patient. The TCO assists in the gathering and organising of information and documentation at all stages of the patient journey, ultimately coordinating a treatment plan with the Dentist and presenting it to the patient

Tasks and Responsibilities

• Develop rapport with patients by providing treatment information \& reassurance.


• Act as a liaison between Dentist and patient: be present during consultations, discuss and agree patient treatment plan with Dentist, discuss treatment plan costs with patients and ensure they are up\-to\-date on agreed payment schedule etc.


• Work with the Dentists in the practice (particularly specialists or those with a specialist interest) to devise a strategy to improve treatment uptake.


• Maximise provider diaries to ensure efficient use of time and to improve revenue per hour through zoning, treatment plan follow\-up and price improvements.


• Engage in proactive diary management through the use of cancellation lists, cancellation policy, appointment reminders, recalls, tracking cancelled/FTA appointments etc.


• Assist with incoming as well as outgoing referrals in the practice.


• Assist with training and upskilling of clinical staff.

*Dental Care Ireland aims to create a culture and working climate which encourages the commitment and motivation of all staff, we are an equal opportunity employer and committed to providing a workplace that is free from discrimination of all types. We seek to promote a sense of identity with our employees; and hope that you will always feel valued. Through a spirit of mutual respect and cooperation, it is hoped that you will be facilitated and motivated to provide the best quality and standard of service to our patients.*

Pay: €40,500\.00 per year

Benefits:

• Bike to work scheme


• Company events


• Employee assistance program


• Employee discount

Application question(s):

• Do you have specialist dental treatment knowledge?

Experience:

• Dental TCO : 2 years (preferred)

Language:

• fluent English (required)

Work authorisation:

• Ireland (required)

Work Location: In person

This listing is from indeed. View original listing ↗