Travel Branch Manager

Are you a Travel Agency Manager or maybe looking to step into a Management role? Our Hampshire based client is looking for a Retail Manager to join their team.
This is a challenging position requiring quick thinking and a flexible approach, working in a small and friendly team environment. We place customer service before short term profit, and you will use and apply your in-depth knowledge of the travel industry and longhaul market to the full, to provide our customers with the very best holiday experience.
The Job:

• Converting walk-in, web-driven, email and phone enquiries into bookings


• Sourcing, creating and booking travel itineraries.


• Managing and administering bookings through to holiday completion


• Maintaining customer contact from initial enquiry to holiday completion and beyond


• Working closely with UK tour operators and our overseas partners


• Managing a portfolio of regular group bookings (typically 5 - 20 people) to events worldwide.


• Representing the company at local shows and events


• Developing and implementing retail marketing strategies, including social media posting and website updating


• Controlling mountains of paperwork

• In-depth knowledge of the longhaul market


• Extensive travel agency experience


• Direct customer sales and relationship building


• Creating tailormade itineraries


• Organising group travel


• Extensive travel in Asia, South Africa, Australia, and New Zealand


• Other specialist interests (e.g. skiing, sport) with travel business potential


• Proven record of converting leads into bookings


• Proven travel management experience


• Ability to inspire confidence in customers and suppliers.


• Enthusiastic and self-motivated team player


• Excellent organisational skills and attention to detail

• £28,000 - £30,000 + Commision


• Working hours Tuesday - Saturday

• If you would like to apply for the above vacancy, please click 'APPLY' or email your cv to

This listing is from Reed. View original listing ↗