Transport Supervisor (Nights)

Are you looking for a new role , and thrive in a fast paced environment?

As a Transport Supervisor you will be a key member of Transport Management Team, responsible for overseeing the day\-to\-day operations of a busy and growing transport department.

Shift: 10:30pm \- 7:30am (5 days out of 7\)

Salary: £40,000 \- £44,000 per Annum

In this role you will ensure the safe, efficient, and compliant delivery of goods to customers across London and the South East, while supporting a large team of drivers contributing to continuous improvement in service and team performance.

Your day to day responsibilities will include:

Operational Insights

• Supervise the overnight transport operations of 90\+ vehicles (3\.5T to 12T) and 130\+ drivers and drivers' mates


• Ensure all drivers are equipped with the correct and relevant documentation prior to departure.


• Issue all drivers with the correct working equipment, to ensure excellent service levels are achieved


• Monitor delivery performance and ensure compliance with traffic laws and customer service standards


• Support operational delivery requirements by completing deliveries when necessary.

Compliance \& Procedure Management

• Promote and enforce adherence to company procedures and transport regulations


• Audit and oversight of vehicle check process, ensuring quality adherence


• Liaise with drivers and office staff to manage route changes and mitigate service disruptions


• Oversight of compliance with all driver processes, refueling, key management and returns

Team Leadership \& Support

• Provide operational support and guidance to drivers and drivers' mates throughout the shift


• Respond to queries from senior management, customers, and drivers in a timely and professional manner


• Be the bridge between customer service and drivers' teams, ensuring repeat issues are avoided and solutions implemented in a quick and effective manner

People Management

• Participate in performance management processes including annual reviews, quarterly 1\-2\-1's, probation reviews and absence management


• Oversee people processes such as recorded conversations, investigations and disciplinaries in line with company policy


• Coach, develop and guide both members of the dispatch team and drivers to progress towards best in class delivery service

We are looking for someone who has:

• Proven experience in a transport or logistics supervisory role


• Familiarity with Transport Management Systems


• Full, Valid UK Driving Licence


• Computer literate


• Strong leadership and team management capability


• Effective communication skills across all levels and departments


• Proactive and positive approach to problem\-solving and team motivation


• Excellent planning and organisational skills


• Ability to manage and delegate workloads in a fast\-paced environment


• Competent in MS Outlook, Excel and Word


• Responsive to change and able to work well under pressure

Work\-life balance is important to us and we want you to spend time with family, friends and doing things you enjoy.....not just work. This is why we give you 30 days annual leave plus an additional 22 days off across the year, and still earn a full\-time salary. Additionally, you will also have access to:

• Our discounted staff purchase scheme on over 4,000 products


• Enhanced family friendly policies


• Cycle to Work and EV Salary Sacrifice Scheme


• Internal Mental Health First Aiders


• Employee Assistance Programme (EAP) including external mental health support and retail discounts

We are committed to fostering a diverse, inclusive, and equitable workplace where everyone feels valued and empowered. We welcome applications from all backgrounds and do not discriminate based on age, disability, gender identity, marital status, pregnancy, race, religion, sex, or sexual orientation. If you require any adjustments during the recruitment process, please let us know.

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