Transport Supervisor

About the Role

We're looking for a hands\-on Transport Supervisor to join our 3PL operation. You'll be the backbone of daily transport activity—keeping vehicles moving, drivers supported, and customers informed. This role suits someone who thrives in a fast\-paced logistics environment and can switch seamlessly between managing people, solving problems on the ground, and stepping into planning when needed.

Key Responsibilities

Day\-to\-Day Operations

• Oversee daily transport operations, ensuring deliveries and collections run on time and within budget


• Monitor vehicle movements, driver performance, and service levels throughout each shift


• React quickly to disruptions (breakdowns, delays, driver issues) and implement contingency plans


• Support the depot manager in compliance with transport legislation, including drivers' hours, tachograph rules, and vehicle roadworthiness


• Conduct daily briefings and debriefs with drivers

• Act as the primary point of contact for drivers and subcontractors, providing support, guidance, and performance feedback


• Build strong working relationships with customers, handling queries and resolving service issues promptly


• Communicate proactively with customers regarding ETAs, delays, and delivery changes


• Support the depot manager with driver recruitment, onboarding, and ongoing training initiatives

• Maintain accurate records: vehicle checks, defect reports, fuel usage, PODs, and incident logs


• Ensure driver documentation (licences, CPC cards, medicals) remains current and compliant


• Assist with KPI reporting, cost analysis, and identifying efficiency improvements


• Coordinate with workshop/fleet teams on vehicle maintenance schedules

• Provide holiday, absence, and peak\-period cover for the Transport Planner


• Allocate vehicles and drivers to routes, balancing capacity, cost, and service requirements


• Use TMS/routing software to build and optimise delivery schedules when required

Essential

• Proven experience supervising drivers or transport operations in a 3PL, haulage, or distribution environment


• Strong knowledge of UK transport compliance (drivers' hours, O\-licence obligations, tachograph regulations)


• Confident communicator—comfortable engaging with drivers, customers, and senior stakeholders


• Organised, calm under pressure, and able to juggle competing priorities


• Competent with transport management systems (Preferably Qargo) and MS Office


• Experience with route planning/scheduling software


• At least 2 years experience in Logistics

• CPC in Road Haulage (National or International)


• FMCG and/or 3PL logistics experience


• Commercial awareness/exposure including P\&L visibility and continuous improvement


• IOSH or similar health \& safety qualification

• Competitive salary


• 22 Days annual leave plus bank holidays \+ Birthday (Increases to 24 days following 2 years service)


• Company pension scheme


• Opportunities for professional development and CPC sponsorship

Benefits:

• Company pension


• Free parking


• On\-site parking

• Wolverhampton WV10: reliably commute or plan to relocate before starting work (required)

• Logistics: 2 years (required)

• English (required)

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