Transport Returns Operative

About The Role

Join AO-Where Your Career Journey Begins! We're passionate about delivering exceptional service, and our people are at the heart of everything we do.

As a Transport Returns Operative, you'll play a vital role in maintaining vehicle compliance, supporting warehouse operations, and ensuring a smooth end-of-day process for our drivers.

• Salary: £26,769.47 per annum


• Hours: 40.25 hours per week


• Shift Pattern: 4 on 4 off


• Start/Finish time: 6.00am - 6:00pm


• Job Type: Full time and permanent contract

Here’s what you can expect to be doing

• Debrief drivers and inspect returning vehicles for compliance and safety.


• Report defects, damages, or safety concerns promptly.


• Communicate effectively with drivers regarding daily routes and operational issues.


• Assist with loading and unloading vehicles as needed.


• Manage returns documentation and perform related administrative tasks.


• Update depot performance statistics and contribute to daily reporting.

A few things about you

• An understanding of transport legislation and logistics operations is desirable.


• Ability to respond quickly and effectively to operational challenges.


• Strong communication skills (Verbal and Written).


• Competent use of Microsoft, particularly Excel.


• Confident in addressing vehicle-related concerns with drivers in a constructive manner.

Our Benefits

• 24 days holiday


• At least 5% contribution pension scheme


• Healthcare Cashback Scheme


• Exclusive Staff Discount


• Enhanced Maternity, Paternity and Adoption Packages


• Expression of wish service


• Make a difference days (x2 fully paid charity days a year)


• Share-save Scheme

To see all our benefits and perks, visit our AO Benefits page.

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