Transport Planning Apprentice

START DATE : November 2026

Are you a motivated, organized person seeking a exciting and rewarding opportunity in a fast\-paced environment? Do you want to earn whilst you learn? If you're looking for change, and you're ready to make changes … we're looking for you.

Who are DHL Supply Chain?

Founded in 1969, DHL is the world's leading logistics company. Our 395,000 people in over 220 countries and territories work every day to help our customers cross borders, reach new markets and grow their businesses. DHL Supply Chain, part of the DHL Group, is the world's leading logistics provider and by joining DHL Supply Chain, you are joining a company that offers limitless opportunities to grow.

If this sounds like a team you'd like to join … keep reading.

About the Role

As a Transport Planning Apprentice, you will play a key role in supporting the Transport Planning team to deliver efficient, cost\-effective and customer\-focused transport solutions across the network. You will learn how to plan transport operations, analyse data, communicate with customers and operational sites, and contribute to continuous improvement initiatives while working towards your apprenticeship qualification.

You will support Dunelm's nationwide transport operation, helping to plan and coordinate deliveries to 194 Dunelm stores and 77 supplier locations across the UK and Ireland. Working within a network that delivers an average of 15,000 pallets per week, you will help create transport plans on a day one for day three basis, ensuring efficient and reliable deliveries from key distribution centres in Stoke and Leicester. DHL has managed Dunelm's transport and logistics operations for over a decade, providing Class 1 driving, trunking and warehousing services, making this an excellent opportunity to gain experience within a large\-scale, fast\-paced supply chain environment.Key Responsibilities will be

Transport Planning \& Operations

• Support transport planning activities to maximise vehicle utilisation and achieve service targets.


• Meet planning deadlines and assist with operational reviews.


• Work with transport sites to ensure plans are delivered effectively.


• Support the allocation of excess work across the DHL network.

• Use planning systems such as CTMS, CFX and Paragon to allocate work.


• Gather and analyse operational data to support planning decisions.


• Produce reports, update systems and support process improvements.


• Identify trends and opportunities through data analysis.

• Act as a point of contact for customers and key stakeholders.


• Communicate with transport sites, suppliers and delivery locations.


• Build strong working relationships to improve service and efficiency.


• Support customer\-focused initiatives across the network.

• Assist with continuous improvement projects and change initiatives.


• Follow SOPs, Work Instructions and planning processes.


• Promote best practice to improve service and operational performance.


• Develop an understanding of cost management and network profitability.

You will undertake learning on the Supply Chain practitioner Level 3 Apprenticeship and will learn the below areas and more to become a real Subject matter expert in the field of logistics transport planning

• Understand how the end\-to\-end supply chain operates, from supplier to customer.


• Use transport planning systems and technology to schedule and manage work.


• Analyse data and KPI reports to support operational decision\-making.


• Develop planning and forecasting skills to meet customer demand effectively.


• Build communication and stakeholder management skills with customers, suppliers and operational teams.


• Solve operational challenges and make decisions in a fast\-paced logistics environment.


• Understand compliance, health \& safety requirements and operational procedures.


• Apply continuous improvement techniques to increase efficiency and service performance.


• Develop commercial awareness by understanding cost, service and profitability impacts.


• Build professional skills including teamwork, problem\-solving, accountability and customer focus.


• What will you get in return?


• COMPENSATION:


• £21,000 per annum starting salary, with increases throughout the programme.

• As part of a growing DHL population, you'll receive access to a variety of excellent benefits including 25 days holiday, pension scheme, medical cover, childcare vouchers, retail discounts, mental health support, and private GP services.


• NETWORKS:


• At DHL we want everyone to be their true selves in the workplace. We are committed to ensuring people feel like they can contribute and that they belong. We primarily focus on 6 key pillars, Ability, Ethnic and National origin, Religion, Gender, LGBTQ\+ and Generations and in the UKI we are committed to focus on Educating, Supporting and Celebrating diversity!


• FUTURE PROSPECTS:


• Career Growth: Contribute to our business success, and join our Alumni community post\-programme for continued career development. We want Apprentices to build their careers, options to develop further through internal or an apprenticeship option maybe be available. Apprentices can contribute their ideas to influence the success of our business and be a part of an organization that makes an impact to society as well as to the world of logistics.


• What you'll need to do next?


• Our application process is simple \- you'll complete an online application form, then take an online strengths assessment. Provided you meet the required criteria, you'll then be invited to a virtual programme overview session where you can learn the details about the role you've applied to! If it's still something you're excited about, you'll be invited to an Experience Day (aka Assessment Centre) where we can meet you in person.


• If you decide to make an application, please make a note of the Experience Day date as we only hold one per role.


• PLEASE NOTE, WE RECEIVE A HIGH NUMBER OF APPLICATIONS FOR OUR GRADUATE PROGRAMMES AND MAY CLOSE THE VACANCY EARLY IF WE'RE OVERSUBSCRIBED. IF YOU'RE INTERESTED, WE RECOMMEND SUBMITTING YOUR APPLICATION AS SOON AS POSSIBLE.


• For any questions regarding the Apprenticeship, please contact us: emergingtalent@dhl.com

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