Transport Planner
We are looking for a Transport Planner who understands that in this industry, every minute and every mile counts. If you are a strategic thinker who lives for the "win" of a perfectly optimized route, we want you on our team.What You'll Bring:
- Proven experience in transport planning, logistics, or a similar role.
- Strong working knowledge of traffic management systems, particularly Mandata.
- Excellent communication and interpersonal skills.
- Proficiency in Microsoft Excel and general computer literacy.
- Ability to thrive in a fast\-paced office environment.
- Strong organisational skills and attention to detail.
- Demonstrated customer service experience, particularly in managing high\-profile accounts.
- Problem\-solving mindset with a focus on providing the best outcomes under pressure.
Job Purpose
To effectively plan the movement of the fleet to ensure 100% on\-time delivery for customers while maximizing commercial profitability. You act as the central nervous system of the operation—transforming a list of orders into a high\-efficiency logistical plan that minimizes empty miles, stays within legal safety limits, and keeps our drivers moving
Key Responsibilities
- Conduct daily morning check\-in calls with drivers to obtain loading statuses, delivery updates, and ETAs.
- Communicate relevant updates to customers in a timely and professional manner.
- Plan and coordinate part\-load, multi\-drop deliveries nationwide.
- Book delivery appointments with customers and ensure all collection times are communicated clearly.
- Prepare and send daily load schedules to ensure goods are ready for collection.
- Maintain accurate records of loading and delivery times using Excel spreadsheets.
- Handle incoming office phone calls and provide effective resolutions or escalate as required.
- Manage freight forwarding requirements as needed.
- Support weekly customer briefings, delivering updates and performance feedback.
- Assist in planning daily deliveries for owner drivers.
- Build and maintain strong relationships with high\-profile clients, delivering tailored solutions to meet their service expectations.
- Perform general administrative duties as required.
- Ensure use of the Mandata traffic management system is efficient and up to date.
- Proven experience in transport planning, logistics, or a similar role.
- Strong working knowledge of traffic management systems, particularly Mandata.
- Excellent communication and interpersonal skills.
- Proficiency in Microsoft Excel and general computer literacy.
- Ability to thrive in a fast\-paced office environment.
- Strong organisational skills and attention to detail.
- Demonstrated customer service experience, particularly in managing high\-profile accounts.
- Problem\-solving mindset with a focus on providing the best outcomes under pressure.
Think Customer First
Empower Others
Improve Everyday
Take Ownership
Compete for Success
Job Type: Permanent
Pay: £30,000\.00 per year
Benefits:
- Company pension
- Free parking
- On\-site parking
This listing is from indeed. View original listing ↗