Transport Operations Specialist

Transport Operations Specialist Salford

£35,000 per annum

35 hours per week

Mpeople Recruitment are pleased to be partnering with a well-established client in Salford to recruit a Transport Operations Specialist.

This role is ideal for someone with experience in transport or logistics who enjoys managing customer relationships and coordinating day-to-day transport operations within a fast-paced environment.

Key Responsibilities: • Act as a primary contact for designated client accounts

• Manage bookings and customer requests, including quotations, tracking, and updates


• Work closely with internal teams to ensure smooth and efficient service delivery


• Monitor performance against service levels and key client KPIs


• Keep customers informed of any changes, delays, or updates to shipments


• Handle enquiries, issues, and escalations in a timely and professional manner


• Build and maintain strong working relationships with clients and colleagues


• Identify opportunities to enhance service delivery and support business growth


• Assist with onboarding new customers and ensuring a seamless setup


• Support client meetings, site visits, and regular communication channels

Skills & Experience: • Solid understanding of freight forwarding (road freight knowledge highly desirable)

• Strong communication and customer service skills


• Good problem-solving ability and attention to detail


• Ability to prioritise workloads and manage time effectively


• Customer-focused approach with strong relationship-building skills


• Comfortable working both independently and as part of a team

Due to the high volume of applications, if you do not hear back within 5 working days, please assume your application has not been successful.

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