Training Manager South Europe

Where passion meets premium – join our retail team!

Location: MILANO, ITALY

Employment Type: FULL TIME, HYBRID

This role is open to candidates based in Barcelona (Spain)
About Le Creuset

At Le Creuset, every dish begins with a story \- and every story begins with people. Since 1925, we’ve brought generations together around the table, transforming everyday meals into cherished memories. Our legacy is built on colour, craft, and a deep passion for innovation \- shaped as much by our iconic products as by the people who bring them to life. We’re not just creating cookware; we’re creating moments that last a lifetime. If you’re inspired by heritage, driven by creativity, and ready to shape the future of the kitchen, we’d love to welcome you into our story.
Role Summary

As Training Manager South Europe, you will be responsible for designing, developing and delivering impactful training programs that enhance product knowledge, sales skills and KPI literacy across Retail Sales staff and Wholesale consumer facing teams. The role aims to equip, motivate and empower teams to drive strong commercial performance while delivering a best\-in\-class consumer experience and consistent brand equity.
Key ResponsibilitiesTraning Programs Development

• Design and build regional training programs from scratch aligned with business priorities and global brand standards.


• Develop structured, role\-based and seniority\-adapted learning paths reflecting employees’ lifestyle and operational realities.


• Work closely with Commercial (Retail and Wholesale) management to align objectives and action plans.

Training content creation around Product, Sales \& KPI literacy

• Create engaging training content covering product knowledge, craftsmanship, innovation and brand storytelling, that can be leveraged to increase sales.


• Develop sales techniques focused on conversion, up\-selling, cross\-selling and consumer experience excellence.


• Build KPI literacy to strengthen understanding of performance drivers and accountability for results.


• Collaborate with Marketing and Group stakeholders (Legal, Communication, Category Merchandiser, Factories…) to source relevant and accurate information.

Training delivery, Organization \& Engagement

• Deliver training sessions through in\-person, virtual and blended formats, adapted to different audiences and markets.


• Lead the full organization and budget of training sessions including venue selection, set\-up, coordination and materials shipping, when required.


• Apply effective learning techniques, creative message delivery and storytelling to engage, motivate and empower teams.

What We’re Looking For* 10\+ years of experience within retail environments, preferably within a premium or lifestyle brand.

• Strong knowledge of learning methodologies and adult learning principles.


• Excellent communication, facilitation and stakeholder management skills.


• Highly autonomous, structured and able to build programs from the ground up.


• Command of Microsoft Office, with advanced PowerPoint skills and the ability to create impactful presentations.


• Fluent in Italian, Spanish and English; Portuguese is a plus.


• Act as a brand ambassador in front of internal and external stakeholders, representing brand and company values.


• Inspire and motivate others.


• Able to collaborate with senior stakeholders.


• High resilience and adaptability in fast‑changing environments.


• Ability to manage complexity and volume without losing quality.


• Qualitative execution\-focus with attention to detail.


• Collaborative, respectful and impact‑driven.

The role requires regular travel (60% of time) across Italy, Spain and Portugal, including frequent presence in retail locations.
Why Join Our Table?
At Le Creuset, you will find your seat at our table, which is as colourful as our cookware and rich in history. Our table is grounded in our values: Passion, Integrity, Excellence, Innovation and Teamwork.

Every talent will add flavor. Every idea brings colour. And every day is a chance to create something that lasts. With the passion you bring, you become part of a timeless legacy, one that brings people together around food, stories, and meaningful shared moments.
Diversity and Inclusion Statement*We welcome applications from all qualified candidates, regardless of gender, age, disability, sexual orientation, religion or belief, marital or civil partnership status, race, ethnic or national origin. We are committed to creating an inclusive workplace where everyone feels valued, respected, and empowered to reach their full potential.*

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