Training & Development Specialist
Salary
Circa £35k depending on skills and experience, plus car allowance
Contractual hours
37\.5
Basis
Full time
Package
- Competitive salary
- Very generous pension
- Hybrid Working
- Excellent training, development, and career progression
- 37 days annual leave (pro\-rata) in bank holidays
- Staff travel pass for yourself, spouse/partner, and dependents
10/06/2026
Job reference
REC000101527
Training \& Development Specialist \- REC000101527 Location: Hybrid based from Oban or Gourock (with travel across the CalMac network) \- max 3 days at home when not delivering training. Contract: Permanent, 37\.5 hours per week, full time 5 days over 7, must be available to work over weekends on occasion Salary: Circa £35k depending on skills and experience, plus car allowance
Are you passionate about developing people and delivering impactful learning? Join CalMac and help build the capability, confidence and performance of our frontline teams across our network.
The Training \& Development Specialist is a varied, high\-impact role where you’ll design and deliver engaging training, support new starters, and adapt quickly in a fast\-paced environment. Working as part of our Centre of Excellence you will be required to travel to ports and vessels as part of this role so you must be able to drive and have use of a vehicle. What does a Training \& Development Specialist do here?
This is a highly visible and wide\-ranging role where no two days are the same. One moment you may be working on a key training project or designing learning materials, and the next you’ll be adapting quickly, traveling to sites or vessels to deliver an induction or training session. To be successful, you will be confident in designing and delivering high\-impact onboarding and training programmes as well as:
- Lead onboarding and induction programmes
- Design and deliver training on products, systems (incl. eBooking), operations and customer service
- Translate updates into clear, effective learning solutions
- Collaborate with stakeholders across the business
- Maintain consistent training standards across locations
- Track engagement, performance and feedback to improve outcomes
- Promote a culture of continuous learning
You’ll be someone who brings energy, credibility and adaptability to their role as well as the having the following attributes:
- Flexible and responsive – able to quickly switch between project work and in\-person delivery across multiple locations
- An engaging facilitator – confident delivering to a wide range of audiences, from new starters to experienced colleagues
- Courageous and supportive – comfortable providing constructive feedback and having difficult conversations when needed
- People\-focused – with strong interpersonal skills, empathy and the ability to build trusted relationships
- Organised and self\-motivated – able to manage competing priorities effectively
- Insight\-driven – using feedback and data to continually improve learning and business outcomes
- Experience delivering high\-quality customer service within the business
- Strong knowledge of core operational systems and platforms
- Proven ability to design and deliver engaging training
- Experience using learning systems (e.g. LMS, SharePoint)
- Ability to tailor learning to different audiences and business contexts
The role offers the chance to shape the learning culture and influence service excellence as well as joining a supportive and forward\-thinking team. If you’re passionate about developing people, thrive on variety and enjoy working collaboratively to deliver meaningful change, we’d love to hear from you.
If this sounds like the right opportunity for you, then what are you waiting for? Apply today and join us on the journey. *Please note, we may close this vacancy early for external applicants if we receive the required quality or quantity of applications. No agencies please*
This listing is from indeed. View original listing ↗