Training and Operations Adviser (Maternity Cover)

Details
-----------

Reference number

463210

Salary

£35,434 \- £39,044
A Civil Service Pension with an employer contribution of 28\.97%
GBP

Job grade

Higher Executive Officer### Contract type

Fixed term

Loan

Secondment### Length of employment

1 year### Business area

DCMS \- Project Delivery and Major Events### Type of role

Project Delivery### Working pattern

Flexible working, Full\-time, Job share### Number of jobs available

1
Contents
------------

• Location


• About the job


• Benefits


• Things you need to know


• Apply and further information

Location
------------

ManchesterAbout the job
-----------------

Job summary

The Incident Response Team (IRT) is responsible for DCMS’s crisis response planning and preparation. We work on a varied and exciting range of issues across the department and Whitehall.

We frequently engage with a range of cross\-Whitehall resilience fora and deal with smaller responses in\-house where we coordinate activity across the department to represent DCMS interests.

We have developed a volunteer cadre of staff from across the department who can be called upon to respond to more significant issues. We are developing our capability to plan and deliver exercises to test and improve both our people and our plans.

We also run the Resilience Oversight Board to generate strategic oversight and drive resilience work across the department.

Part of the Performance, Projects, Inquiry \& Response division in the Project Delivery and Major Events directorate, we are a small team located across offices in London, Manchester and Cardiff.

Job description

This is a fast paced and challenging role that would suit someone with excellent organisation and communication skills.

The team acts as the first port of call for DCMS on resilience and emergency response issues. You will triage and manage information flows, prioritise requests, ensure that the right people are engaged and that DCMS is appropriately represented at cross\-government fora.

You will work with the SEO to manage the relationship with a cadre of crisis volunteers across the department, producing regular communications and supporting the delivery of training courses and exercises.

In crisis response, you will play an important role in the Department Operations Centre as the lead information manager, contributing to the maintenance of situational awareness and tracking response activities.

You will play an essential role in the administration of the Resilience Oversight Board including agreeing agendas, managing participants, putting into place the necessary logistics and producing the minutes.

As part of this role you will also provide ad hoc support for residual Covid Inquiry work, reporting to the Head of Policy and Planning G7\. This includes, but is not limited to, leading on invoicing and budget monitoring, as well as scrutinising Inquiry reports for DCMS interests.

Person specification

The ideal candidate would have the following key skills and experience, please note that desirable skills will only be used in the event of tied candidates:

Essential Requirements:

• Confident at managing a number of priority pieces of work at the same time. Quickly able to progress and resolve issues independently and remain calm under pressure.


• Adept at reviewing a wide range of information and applying critical thinking to solve problems.


• Ability to engage with complex work, maintain a broad understanding and make sensible decisions on actions and positions.


• Confident and capable communicator who is able to effectively engage a varied range of officials inside and outside of the department to achieve the desired result.


• Strong organisational skills, able to follow defined processes while also identifying opportunities to improve or develop entirely new options.


• Excellent written and oral briefer who can get important information across quickly and easily.

Desirable Skills:

• Previous exposure to crisis management or resilience work in central or local government, the armed forces, police, NGO or business.


• Experience of secretariat duties for a department board

We are running an information session where prospective applicants can find out more about the role. This will be hosted by David Evans, and will take place on:

• Tues 2 June, 14:00

The session will be an opportunity to hear more about the role, the team and wider directorate and the department. It will also be an opportunity for you to ask any questions.

Please register your interest before 1st June 2026 by 4pm by filling out this Registration form and you will be sent an invitation. Invites will only be sent after this deadline has passed.

Please note that the session will not be recorded and will not focus on the DCMS recruitment process \- please direct any queries that you have on this topic (timelines, reasonable adjustments, onboarding etc) to resourcing.team@dcms.gov.uk

Behaviours

We'll assess you against these behaviours during the selection process:

• Making Effective Decisions


• Seeing the Big Picture


• Delivering at Pace

We only ask for evidence of these behaviours on your application form:

• Making Effective Decisions

Benefits
------------

Alongside your salary of £35,434, Department for Culture, Media and Sport contributes £10,265 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.
DCMS values its staff and offers a wide range of benefits to everyone who works here. We’re committed to developing talent, and supporting colleagues to have great careers in our department. To support with that, some of the benefits we offer include:

• Flexible working arrangements and hybrid working \- DCMS staff work on a flexible basis with time spent in offices, and time spent working from home


• 26\.5 days annual leave on entry, increasing to 31\.5 days after 5 years’ service


• A Civil Service pension with an employer contribution of 28\.97%


• Access to the Edenred employee benefits system which offers discounts to popular retailers and access to various useful resources such as financial and savings advice


• 3 days of paid volunteering leave


• Up to 9 months maternity leave on full pay \+ generous paternity and adoption leave


• Staff reward and recognition bonuses that operate throughout the year


• Occupational sick pay


• Access to the Employee Assistance Programme which offers staff 24/7 confidential support and resources such as counselling, debt guidance and management advice


• Active and engaged staff networks to join including the LGBT\+, Ethnic Diversity, Mental Health and Wellbeing and Gender Equality Networks


• Exceptional learning and development opportunities that you can explore alongside your day to day work


• Season ticket loan, cycle to work scheme and much more!

Terms and conditions at SCS grades will vary. Those applying for SCS roles should refer to the candidate information pack for more information on terms and conditions.

Things you need to know
---------------------------

Artificial intelligence

Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance for more information on appropriate and inappropriate use.### Selection process details

This vacancy is using Success Profiles , and will assess your Behaviours, Strengths and Experience.To apply for this post, please send us the following documents no later than 23:55 on 4th June 2026 via the CS Jobs portal:

To apply for this vacancy, you will need to submit the following documents which will assessed against the experience success profile:

• A behaviour of 250 words on Making Effective Decisions which will be assessed against the behaviour success profile.


• A CV setting out your career history, with key responsibilities and achievements. Please ensure you provide employment history that relates to the essential and desirable criteria, and that any gaps in employment history within the last 2 years are explained. The CV should not exceed more than 2 x A4 pages and you should insert your CV into the "Job History" section on the Civil Service Jobs application form.


• A Statement of Suitability (max 500 words) explaining how you consider your personal skills, qualities and experience provide evidence of your suitability for the role in reference to the essential requirements highlighted. You may also choose to reference the desirable skills listed however these will not be considered in the assessment of your application except in circumstances where there are a high number and calibre of candidates.

For the shortlist, we will select applicants demonstrating the best fit for the role by considering the evidence provided in your application.

For indicative sift and interview dates please refer to the attached Candidate Information Pack.

In the event of a large number of applicants, an initial sift will be conducted on the behaviour statement. Those who are successful in the initial sift will then be scored on all elements of the application.

For support in writing your application and interviewing, please refer to the ‘Application and Interview Guidance’ document attached to the job advert.

The interview process will assess behaviours and strengths.

The behaviours to be tested at interview are:

• Seeing the Big Picture


• Making Effective

This listing is from indeed. View original listing ↗