Trade Counter Assistant

Location Dublin

Job ref: 129218

Published: 2 days ago

Trade Counter Assistant\- Robinhood Road
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Part of Grafton Group Plc, Chadwicks Group is the market leader in the builder’s merchanting industry in the Republic of Ireland. The core business is through the traditional Builders Merchants division. Main brands include Chadwicks, Cork Builders Providers, Davies \& Telfords. In addition, and through organic growth and acquisitions the Group have established a range of brands which are close to the core but offer a uniquely different range of products. These include Heitons Steel, Panelling Centre, Morgans Timber, Proline, Sitetech and Rooney's Hardware.

Principle Objective

The role of Trade Sales Advisor is to provide our customers with a knowledgeable, friendly and dependable service whilst at the same time optimising branch sales and gross profit, promote the company's products and services in a professional manner and deliver a superior standard of customer care to our existing customers.

Knowledge \& Experience

• Previous experience working in a busy builder provider preferable


• A proven track record of achieving and exceeding both sales and margin targets


• Sales experience selling a broad range of products


• IT Literacy

Key Responsibilities

• Build effective working relationships with customers, in order to understand their requirements thus ensuring that the correct products are supplied


• Use initiative to identify sales opportunities and offer advice and solutions to customers, thus maximising profitable sales and margin


• Achieve Sales \& margin targets


• Maintain a clean and effectively merchandised counter area in line with company policy


• Ensure that company policies are followed at all times when producing paperwork associated with sales


• Responsible for the re\-order of selected product lines and also ensuring that stock levels of selected product lines within the relevant department i.e. Plumbing, Timber, Steel and Ironmongery are maintained at appropriate levels


• Liaise with suppliers where necessary


• Support the Branch Manager and colleagues in working as a team to ensure the branch operates efficiently and effectively within company policy


• Always ensure a tidy working environment in line with health and safety guidelines

Essential Competencies

• Effective team working


• Excellent interpersonal and customer\-facing skills


• Strong communication skills, both written and verbal


• The flexibility and willingness to learn


• Tact and diplomacy


• Dynamic, motivated \& driven to achieve targets


• Excellent organisation and attention to detail

Contract Type

• Permanent


• Full time 39 hour contract


• Working week Monday to Friday, may be required to take part in the Saturday roster

Our Benefits Include

• Competitive Basic Salary


• Private Health Care


• Sick Pay Scheme


• Paid Maternity and Parental Leave


• Pension Scheme


• Colleague Saving Scheme


• Profit Share Scheme


• Colleague Discount


• Educational Assistance


• Wellness initiatives

Don’t meet every single requirement? Studies have shown that women and people of colour are less likely to apply to jobs unless they meet every single qualification. At Chadwicks Group we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

DISCLAIMER: Chadwicks Group reserves the right at any time to change, delete, or add to any of the provisions of this Role Profile at its sole discretion and it is the colleagues responsibility to familiarise themselves with these changes. Furthermore, the provisions of this Role Profile are designed by Chadwicks Group to serve as guidelines rather than absolute responsibilities and duties.

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