Territory Manager, Medical Division
Company Information and Introduction:
Diploma Lifesciences Ireland and UK comprises four leading companies: Accuscience Ireland Ltd., Technopath Distribution Ltd., Alpha Laboratories, and Electramed Ltd.
Our purpose is simple yet powerful: we make a difference in people’s lives. As specialised, value\-adding distribution businesses, we supply essential products and services across the Healthcare, Pharma, Life Sciences, and Food sectors in Ireland and the UK. Our focus spans three key areas—Medical, In Vitro Diagnostics (IVD), and Scientific—where we deliver innovative solutions to hospitals, laboratories, community care providers, and scientific industries.
Together, we form Diploma Lifesciences Ireland and UK, part of the Lifesciences Sector of Diploma PLC, a FTSE 100 company. This gives us the unique advantage of combining local agility with global strength. With over 135 dedicated team members, we are building a purpose\-led, values\-driven culture that fosters high performance, inclusivity, and career development.
We are proud to be accredited as Investors in Diversity Bronze by the Irish Centre for Diversity—recognising our ongoing commitment to creating inclusive workplaces where everyone feels valued, respected, and empowered to thrive.
Key Responsibilities and Duties:
- Models the Accuscience team’s agreed values \& behaviours and champions our team purpose to deliver exceptional outcomes for our customers and our suppliers.
- Develops a complete and thorough understanding of the relevant portfolios, product value propositions, customer sectors and market dynamics sufficient to enable effective identification of new business opportunities.
- Prioritises, plans, and executes sales activities to deliver outstanding business results, this includes actively prospecting new business leads and optimal management of existing accounts.
- Expertly demonstrates and presents Accuscience products in a highly impactful manner ensuring customers fully appreciate the value of the portfolio.
- Develops well thought out account \& territory business plans as required to deliver outstanding results, conducts regular reviews with divisional management to assess progress against those plans adjusting tactics where required to ensure delivery of results.
- Develops necessary insight into customers’ needs and usage patterns and because of that ‘finger on the pulse’ view is able to react to any fluctuations and identify opportunities to upsell.
- Ensures that agreed revenue and margin targets are achieved.
- Delivers an outstanding level of customer service and responds to all sales/ support enquiries in a timely and thorough manner.
- Ensures that all stages in the sales process including all relevant customer/account/quotation details are recorded and tracked.
- Works cross\-functionally with other Accuscience teams to ensure the best result for the customer namely, Marketing, Tech Op’s, Finance, Quality and Sales Order Processing.
- Creates and maintains effective working relationships with our suppliers and works with them to resolve any customer issues.
- Attends exhibitions, trade shows \& internal/external training workshops as required.
- Adheres to all company policies \& procedures.
- Proven track record of Medical Device sales success in the Irish medical market. Ideally, strong relationships with clinical and procurement customers in that segment would be a major advantage.
- Previous experience in the medical distribution sector is an advantage
- Demonstrable ability to absorb and retain significant levels of clinical/technical detail with the ability to present and communicate fluently with clinicians
- Technologically competent in standard applications \- Outlook, Word, Excel.
- Experience in a CRM (Customer Relationship Management) tool (e.g. Salesforce) an advantage, as CRM plays an integral role within our organisation
- Full Driving License
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