Temporary Administrator

Service Administrator – Temporary

£13 - £15.38 per hour

Sheffield

Our client is seeking a Temporary Service Administrator to join their team in their Sheffield office. This position plays a key role within the business and is responsible for the generation of all service invoicing and ensuring that the relevant in-house databases are up to date with all service contract information. You will:

• Provide day-to-day administrative support, including handling incoming telephone calls, monitoring shared inboxes, and directing enquiries to the appropriate team members


• Respond to customer enquiries and ensure requests are dealt with efficiently and professionally


• Gather, process, and maintain records of field information submitted by engineers


• Assist with the procurement of parts and the logging of incoming deliveries and materials


• Coordinate the collection of engineer timesheets and job documentation, ensuring these are submitted for approval in a timely manner


• Maintain accurate customer records and databases


• Produce regular reports and management information for the Director and wider branch team


• Support the administration and upkeep of maintenance contract documentation

• Have strong administration skills


• Have excellent communications skills, both verbal and written


• Have good attention to detail


• Have strong customer service and complaint management skills


• Have good working knowledge on Microsoft office

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