Technical Support Officer - Housing, Property, Asset Management

Do you have a background working within the social or affordable housing sector? Do you have experience of property asset management, technical services and specifications, property management, decent homes and/or property defects or remediation? If so, then let Informed Recruitment help you achieve your potential with an exciting opportunity as a Technical Services Officer for a Business Consultancy that provides Procurement, Asset Management & Development Consultancy to social housing customers.

The main purpose of the role will be to provide operational support to the technical team to allow them to facilitate operational procurements. Your day-to-day activities will include supporting the review of technical specification to ensure that they meet operational requirements; research to help the development of technical specifications; maintain core specification documentation; stakeholder engagement; the scrutinisation of tender submissions; quality check framework submissions and proposals; maintaining the benchmark pricing register; cost estimation; reporting; internal communications; tender scoring and evaluation; and keeping up to date with new sector developments and legislative updates.

Must Have

• Previous operational and technical experience working within Social Housing or for a consultancy supplying the sector.


• Experience covering property asset management, technical services and specifications, property management, decent homes and/or property defects or remediation.


• Project coordination/management and technical specification development


• An understanding of CDM and Health & Safety regulations


• Good cost management and skills in achieving best value

Nice to Have

• Experience of legal/contractual documentation, construction contracts, and/or, the legal and regulatory framework for housing maintenance.


• Knowledge of residential development in the social housing sector.


• Experience in managing compliant procurement projects in Construction or Asset Management.


• Market costs, cost models, and contract payment mechanisms within social housing asset management.


• A working understanding of construction contracts.


• A relevant Certification or Degree, such as one covering Social Housing, Property, Safety, Construction, RICS, IOSH, CIOB, CIAT or similar.


• Office 365 application proficiency including MS Excel.

As an individual you will be an excellent communicator, adept at liaising and influencing at all levels with a variety of stakeholders. You will also be highly analytical with a keen eye for detail; you will be able to analyse data to reach clear conclusions and write clear evidence-based reports. You will also be a dedicated team player, reliable, forward-thinking and someone who strives for excellence. This role is hybrid based, with a regular presence required in the office in Birmingham on a 50/50 split ration with working from home. This is an exciting time to join the organisation and an exciting role to heavily influence the quality-of-service provision. Interview slots are available for suitable candidates, so please apply without delay.

Informed Recruitment Limited acts as an Employment Agency in respect to this vacancy as defined by the Employment Agencies Act. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, national origin, disability status, or any other basis protected by appropriate law. All hiring decisions are made based on merit, competence, and business need. As defined under the General Data Protection Regulation (GDPR), Informed Recruitment is a Data Controller and a Data Processor, and our legal basis for processing your personal data is 'Legitimate Interests'. You have the right to object to us processing your data in this way. For more information about this, your rights, and our approach to Data Protection and Privacy, please visit our website.

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