via indeed · 3 June 2026 ·3 days ago

Technical Specialist Video

Encore Global
London Full-time
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Technical Specialist Video

Your perspective

  • Private Healthcare after 12 months of service

  • Employee supported volunteering

  • Enhanced family leave provisions

  • Perkbox and Employee assistance Programme

  • Company sick pay

  • Employee recognition scheme

  • Generous employee referral scheme

  • Clearly defined Career path (and all the important support along the way)

  • Access to state\-of\-the\-art technology

  • Global presence and opportunities worldwide

  • Long Service Programme
Position Overview

The Technical Specialist is responsible for the set up and operation of small to large\-scale audio\-visual systems for live events while ensuring the utmost in client satisfaction. The position often requires the individual to act as a team leader for the onsite departmental teams. This position reports to a Technical Manager, Senior Project Manager or a Technical Events Manager subject to function and region.

Key Job Responsibilities

Event Design and Planning

  • Work with Project Management/Producer teams to design and implement sufficient video systems to fulfil the brief of any given event

  • Assist Labour teams with fulfilling accurate roles with internal and external staff, ensuring the right people are in the right roles

  • Ensure all video components are added to technical drawings for events in Vectorworks

  • Ensuring consistency across all events for plans and schematics being drawn, and accurate documentation is provided for onsite teams for delivery

  • Assisting with pre production for media server/switching workflow to aid onsite delivery
Equipment Operation
  • Full understanding and operation of advanced switching systems for large scale events, linking multiple switchers where necessary (Barco E2/S3\)

  • Plan, design and install multi blended projection systems utilizing Barco, Christie and Panasonic projectors with their relevant software systems

  • Design and lead complex multi screen LED display builds, utilizing multiple processors

  • Delegate tasks efficiently across large scale projects, ensuring timely delivery of all video aspects of an event

  • Drives Results \- Ensures a flawlessly executed event through accurate and timely setup, operation, and breakdown of advanced audiovisual equipment as listed in the technical qualifications section.

  • Troubleshoots technical issues and resolve problems quickly as they arise.

  • Do the Right Thing \- Complies with all Company security and safety measures.

  • Reporting all health and safety issues to the HSE Manager, line manager or Project Manager onsite.

  • Ensures equipment is secure from theft and/or damage when in use.
Customer Service
  • Deliver World Class Service \- Provides excellent service and strives to exceed the expectations and needs of internal and external customers.

  • Maintains a positive relationship with all clients through effective communication.

  • See the Bigger Picture \- Collaborates with internal team on event solutions pre event and during event to ensure the best possible customer satisfaction.

  • Understands and fosters the hotel/venue/client relationship.
Training/Staff Development
  • Values People \- Creates an atmosphere that fosters the development of technical and leadership skills in other employees.

  • Provides mentorship and coaching to technical, sales and operations team members to develop technical skills as needed.
Event Supervision
  • Performs advanced work (pre/during/post event) with operations team members.

  • Supervises and directs other technicians during an event.
Equipment Maintenance
  • Assists team with proper preparation, security, storage, transportation, and maintenance of equipment.

  • Performs inventory and forecasting of equipment needs.
Disclaimer:

The duties and responsibilities described are not a comprehensive list and may change, or additional tasks within

scope of work may be assigned at any time with or without notice, as necessitated by business demands.

Job Qualifications

  • Bachelor’s Degree or equivalent is preferred.

  • 4\+ years of field experience in specialty area is required.

  • 3\-5 years of customer service or hospitality experience is preferred.

The market for this type of role

Similar openings
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jobs in London
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