Technical Sales Engineer
Exactaform is building the future of precision engineering, and we’re looking for a Technical Sales Engineer based in the South UK, to be part of that journey.
The Technical Sales Engineer serves as the primary interface between Exactaform and our customers, combining technical expertise with commercial acumen to develop and implement cutting tool solutions that deliver measurable value.
The role is responsible for developing customer relationships, identifying new business opportunities, analysing machining processes, recommending tooling solutions, managing projects through to completion, and providing ongoing technical support to maximise customer success and business growth.
Objectives of this role:
1\. Customer Relationship Management
Develop and maintain strong relationships with existing and prospective customers.
Act as a trusted technical advisor to customer engineering, production, and procurement teams.
Deliver high levels of customer satisfaction through responsiveness and support.
2\. Technical Sales \& Business Development
Identify and develop new business opportunities within assigned territories.
Manage a robust sales pipeline through CRM systems.
Prepare and present quotations, proposals, and return\-on\-investment analyses.
Negotiate commercial agreements in line with company objectives.
3\. Technical Consultation \& Solution Development
Analyse customer manufacturing processes and machining challenges.
Recommend appropriate PCD and carbide tooling solutions.
Collaborate with internal engineering teams to develop bespoke tooling solutions.
4\. Applications Engineering \& Technical Support
Provide pre\-sales and post\-sales technical support.
Investigate tooling and machining issues and recommend corrective actions.
Monitor tool performance and identify opportunities for process improvement.
5\. Project Management \& Coordination
Manage customer projects from initial enquiry through implementation and aftercare.
Coordinate activities between customers, engineering, production, and quality teams.
Ensure projects are delivered on time and to specification.
6\. Market Development \& Product Support
Monitor industry trends, customer requirements, and competitor activity.
Identify opportunities for market growth and product development.
Provide customer insights to support marketing and engineering initiatives.
7\. CRM Management \& Reporting
Maintain accurate customer records and opportunity data.
Prepare sales forecasts and activity reports.
Ensure all customer interactions and project updates are documented appropriately.
Key Relationships:
Internal \- Sales, Marketing, Operations, Leadership Team
External \- Customers, Industry Bodies, Suppliers, Partners
Required Skills \& Experience:
Essential
- HNC, HND, Degree, or equivalent qualification in Mechanical Engineering, Manufacturing Engineering, or a related discipline.
- Minimum 3 years’ experience in technical sales, applications engineering, manufacturing engineering, or tooling environments.
- Strong understanding of cutting tool technologies, including PCD and carbide tooling.
- Ability to read and interpret engineering drawings and technical specifications.
- Experience within CNC machining and precision manufacturing environments.
- Strong communication and stakeholder management skills.
- Strong negotiation skills with the ability to influence decision\-makers effectively.
- Commercial awareness with strong problem\-solving capability.
- Full Clean UK driving licence and willingness to travel as required for client meetings.
- Experience within aerospace, automotive, motorsport, medical, or advanced manufacturing sectors.
- Knowledge of CAD/CAM software.
- Experience conducting machining process optimisation projects.
- Familiarity with CRM systems such as HubSpot and sales forecasting tools.
At Exactaform, we value people who take pride in their work, take responsibility for outcomes and deliver on their commitments. We look for individuals who work in a structured, proactive way, communicate clearly and contribute to shared success.
- Owns outcomes, takes responsibility and finishes what is started
- Delivers what is promised, on time, to spec and without compromise
- Works in a planned, structured way to avoid last\-minute firefighting
- Surfaces risks early and addresses issues before they escalate
- Takes pride in the detail and maintains high standards in every output
- Contributes to the team’s success, supports others and shares accountability.
- Competitive bonus and OTE commission structure
- Competitive employer pension contribution, plus death\-in\-service cover worth 4 times your pensionable pay.
- Company Car Scheme
- Your wellbeing is important to us \- with access to confidential EAP support and wellbeing App, we’re here to help you thrive.
- Ongoing training and development
- A collaborative, innovative work environment
- Canteen
- On\-site gym
- On\-site parking
*Exactaform Cutting Tools Ltd is the UK’s largest manufacturer of Polycrystalline Diamond (PCD) and carbide cutting tools. For over 40 years, we have delivered innovative tooling solutions to customers operating in aerospace, automotive, motorsport, medical, defence, and advanced manufacturing sectors.*
*John Inglis founded Exactaform in 1979, renting a single machine and an office. Over the last five decades, we’ve grown to employ over 100 individuals. Exactaform was built on a simple but powerful idea – precision matters.*
*From the beginning, the focus has been on producing high\-quality cutting tools with consistency, care and pride in the work.*
*Like many great engineering businesses, Exactaform grew from hands\-on expertise. Early success came from solving real customer problems, building trust through reliability and continuously improving the way things were done.*
*At Exactaform, we value people who take pride in their work, take responsibility for outcomes and deliver on their commitments.*
*We are building a business that is stable, scalable and sustainable. We are building the future of precision engineering together.*
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*At Exactaform we value diversity and inclusion and welcome applications from all candidates and backgrounds. We are committed to fair recruitment and ensuring everyone has the opportunity to reach their full potential. If you believe you are right for this role, we warmly welcome your application.*
Pay: Up to £45,000\.00 per year
Benefits:
- Company car
- Company pension
- Cycle to work scheme
- Free parking
- Life insurance
- On\-site parking
- Private medical insurance
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