Technical Project Manager

Technical Project Manager – Resident Engagement \& Building Safety

Location: London / Nottingham

Salary:

Nottingham: £67,150 \- £70,684

London: £74,611 \- £78,537

Directorate: Property – Building Safety

Reporting to: Head of Building Safety

About the Role

We are looking for a dynamic and technically confident Technical Project Manager – Resident Engagement to join our Building Safety team at MTVH. This is a pivotal role focused on strengthening how we engage with residents while ensuring transparency and assurance across our building safety programme.

You will lead the development and delivery of a robust resident engagement service, aligned with MTVH’s Resident Engagement Strategy and the requirements of the Building Safety Act 2022\. Acting as a key link between technical teams and residents, you will ensure complex safety information is clearly communicated, accessible, and meaningful.

This role combines technical understanding with people\-focused delivery—ensuring residents feel informed, heard, and confident in the safety of their homes.

Key Responsibilities

• Lead and develop a comprehensive resident engagement service in line with the Building Safety Act and MTVH strategy


• Translate and communicate technical building safety information (fire, structural, and compliance reports) into clear, accessible content for residents


• Manage the sharing of building safety information, ensuring transparency and regulatory compliance


• Work closely with technical teams to interpret surveys, risk assessments, and safety case data


• Support the Building Safety Team in the development and communication of Building Safety Cases


• Oversee and support delivery of Residential Personal Emergency Evacuation Plans (RPEEPs) in line with legislative requirements


• Act as a key liaison between residents, internal teams, and external stakeholders, building trust and confidence


• Ensure resident feedback is captured and embedded into decision\-making and service improvement


• Promote a culture of proactive, transparent, and inclusive engagement

We are looking for someone who can combine technical credibility with excellent communication skills.

You will have:

• A qualification or relevant experience in Fire Safety, Structural Engineering, Building Safety, or a related discipline


• Strong ability to interpret and understand technical reports (e.g., FRAEW, PAS9980, structural or fire assessments)


• Experience working within building safety, compliance, or technical housing environments


• A clear understanding of the Building Safety Act and resident engagement expectations


• Excellent communication skills, with the ability to explain complex information in a simple and transparent way


• Experience engaging with residents or customers in a sensitive or safety\-critical context


• A collaborative approach with the confidence to challenge and influence stakeholders

At MTVH, we are committed to creating safe, resilient homes and communities. This role offers the opportunity to shape how we engage with residents on building safety—ensuring their voices are heard and their safety is understood.

You will be part of a forward\-thinking Building Safety team, working at the forefront of regulatory change and making a tangible difference to residents’ lives.

Our Values

We live by Care, Dare, Collaborate and Own—and we are looking for someone who shares our commitment to professionalism, integrity, and putting residents first.

Metropolitan Thames Valley provides affordable housing for people living in London, the South East, East Midlands and East of England.

We also offer a range of care and support services. Our specialist areas include older people, mental health and transitional services which provide intensive support to marginalised or vulnerable people.

We deliver training programmes, events and activities for our residents, designed to boost employment opportunities and foster stronger communities.

A member of the National Housing Federation the G15 – which represents London’s largest housing associations – we influence policy for the benefits of our residents and the wider sector.

In October 2018 like minded housing associations Metropolitan and Thames Valley Housing formally completed a partnership to form Metropolitan Thames Valley. We came together because we want to improve the services we provide and do more in our communities. We’ll do this by listening to our customers and working alongside them.

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