Technical Facilities Manager

Chubb BlackburnFacilities Manager – Job Description

ROLE PURPOSE

The Facilities Manageris responsible for the end\-to\-end management of facilities services across thesite, ensuring the environment is safe, compliant, well\-maintained, and alignedwith client expectations.

This includes buildingoperations, statutory compliance, contractor management, financial control,soft services oversight, and general workplace experience. The FacilitiesManager also undertakes basic handyman\-level tasks as required, escalating anyspecialist or regulated work to qualified professional contractors

KEY RESPONSIBILITIES:

1\. Building Operations\& Maintenance

• Ensure the internaland external fabric of the building is maintained to a high standard.


• Oversee plannedpreventative maintenance (PPM), reactive repairs, inspections, and lifecycleplanning.


• Ensure all buildingservices (M\&E, HVAC, electrical, life safety systems) are serviced andcompliant.


• Monitor and maintainasset registers, site plans, equipment records, and compliance documentation.


• Manage major workprogrammes, refurbishments, and capital projects acting as the client liaisonpoint.


• Carry out minorhandyman tasks, escalating to qualified or specialist approved professionalcontractors when required

2\. StatutoryCompliance \& Health \& Safety

• Maintain fullstatutory and regulatory compliance for the site (e.g. fire safety, waterhygiene, gas safety, electrical safety).


• Ensure ELogbooks,CAFM systems, and compliance trackers are kept up to date and audit\-ready.


• Lead risk managementactivities, including incident investigations, insurance liaison, andcorrective actions.


• Conduct regularH\&S checks, audits, and inspections across all areas of the building.


• Plan and lead firedrills, emergency evacuations, and ensure emergency plans and maps areroutinely updated.


• Ensure third\-partycontractors adhere to all H\&S standards, RAMS, permits to work, and sitepolicies.

3\. Contractor \&Supplier Management

• Oversee allcontracted services (e.g. cleaning, security, M\&E, landscaping, waste,catering).


• Monitor contractorperformance against KPIs, SLAs, and contract obligations—taking correctiveaction where required.


• Ensure allprocurement activity complies with company policy.

4\. FinancialManagement \& Reporting

• Prepare, monitor,and control site FM budgets in line with client expectations.


• Forecastexpenditure, track variances, and manage cost\-saving initiatives.


• Ensure the serviceagreement is delivered within agreed financial parameters.


• Produce monthly,quarterly, and annual management reports, including performance metrics, riskitems, and compliance summaries.

5\. WorkplaceExperience, Meeting Rooms \& Event Support

• Ensure all meetingrooms are regularly checked and maintained to a high standard.


• Oversee cleanliness,AV readiness (non\-technical checks), layout, and room presentation.


• Escalate issues asappropriate.


• Support room setuprequirements including:


• Moving furniture


• Adjusting layouts


• Preparing rooms formeetings, workshops, or events


• Supportbuilding\-wide events, town halls, and conferences, ensuring smooth setup andreset.

6\. Client Relationship\& Stakeholder Engagement

• Act as the primarypoint of contact for the client’s day\-to\-day operational needs.


• Attend clientmeetings, provide performance updates, and ensure actions are completed.


• Build and maintainstrong client relationships through consistent service quality.


• Identify andimplement service improvements that enhance the client’s workplace environment.

7\. Leadership \&Team Management

• Lead the FacilitiesCo\-ordinator


• Provide coaching,support, and regular performance reviews for direct reports.


• Foster a culture ofsafety, customer focus, and continuous improvement.

8\. AdditionalResponsibilities

• Liaise with localauthorities, emergency services, insurers, and regulatory bodies.


• Support ESG andsustainability initiatives across energy, waste, and recycling.

SKILLS \&COMPETENCIES

• Strong knowledge ofbuilding systems and basic repair techniques


• Ability to carry outbasic handyman tasks safely and competently


• Excellent leadershipand supplier management skills


• Strong commercialawareness and budgeting skills


• Skilled inproblem\-solving and prioritisation


• Excellentcommunication and reporting ability


• Competent inCAFM/ELogbooks and MS Office


• Ability to workwithin a team and on own initiative and within a pressurised environment withexcellent organisational and planning skills

EXPERIENCE \&QUALIFICATIONS

Essential:

• Previous experienceas a Facilities Manager or Senior FM role


• Strong understandingof statutory compliance and health \& safety responsibilities


• Experience managingmultiple FM service providers


• Ability to completeminor repairs and basic maintenance work


• Strong experiencewith budget management and reporting

This listing is from indeed. View original listing ↗