Teamlead Digital Workplace

Job Function: Services The role:

We are looking for a hands‑on Team Lead to build and guide our Digital Workplace \& Cybersecurity delivery team in France while remaining active on client engagements. You will balance people leadership, delivery excellence, and portfolio growth: coaching consultants, ensuring quality and margin, and personally leading or contributing to projects (advisory, implementation, and adoption) across Microsoft 365—covering collaboration, Endpoint/Intune, identity, security \& compliance, Change management and Copilot‑enabled scenarios.

This role is ideal for a leader who enjoys developing people and best practices while staying close to customers and technology.

What you will do:### Team Leadership \& Operations (70%)

2\) Consulting \& customer delivery (30%)

3\) Reporting line \& collaboration
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• + Lead and develop a team of Digital Workplace consultants in France: hiring, onboarding, coaching, performance \& growth plans, and role clarity in line with our Services career framework.

+ Plan capacity \& staffing for projects (billable mix, skill alignment, bench management), partnering with PMO and regional resource managers.
+ Drive delivery excellence: ensure standard ways‑of‑working, templates, documentation discipline, and quality controls that align with our Services handbooks and methods (e.g., assessment \> design \> implement \> adopt \> operate).
+ Financial stewardship: monitor utilization, CM1/CM%, change‑control hygiene, and forecasting accuracy (MTU rhythm), escalating risks early; contribute to quarterly delivery reviews.
+ Practice maturation: maintain a clear backlog of improvements (tooling, blueprints, accelerators, playbooks); socialize lessons learned across France and West EMEA communities.
+ Culture \& engagement: foster a collaborative, inclusive environment that supports knowledge sharing, mentoring, and cross‑country teaming.
+ Lead or contribute to advisory and implementation engagements across Microsoft 365 (Entra/Identity, Exchange/Teams/SharePoint, Endpoint/Intune, Security \& Compliance including Purview, Copilot readiness/adoption) or a specific domain (one of the above)
+ Own outcomes: clarify scope and success metrics, manage risks and dependencies, and ensure on‑time, on‑budget delivery with measurable customer impact.
+ Evolve the portfolio: identify upsell/cross‑sell opportunities and feed client insights into our offers and roadmaps; support pre‑sales (scoping, estimates, SoW inputs, solution reviews).
+ Reports directly to the ServiceLine Lead West EMEA DWP \& Cybersecurity and collaborates closely with country leadership, PMO/Resource Management and Sales.
+ Works cross‑border with practice leads to share patterns, assets, and capacity.

What we need to see from you:

• + Proven consulting track record (5–8\+ years) delivering Microsoft 365 Digital Workplace solutions in enterprise or upper‑midmarket environments.

+ People leadership experience (formal or matrix): coaching, performance feedback, setting standards, and guiding multi‑consultant deliveries.
+ Strong command of at least two of the following domains:

• Microsoft 365 core (Exchange Online, Teams, SharePoint, OneDrive)


• Endpoint Management (Intune), Windows 10/11, Autopilot


• Entra ID (identity, conditional access, SSO, hybrid join)


• Security \& Compliance (Defender suite, Purview—DLP, Information Protection, Insider Risk)


• Collaboration \& adoption programs (champions, MAU growth, Copilot enablement)


• + Bilingual: French (native/near‑native) and English (professional). Client meetings typically in French; internal collaboration, templates, and governance often in English.

+ Delivery discipline: scope control, change management (commercial), documentation, and stakeholder communication.

Why SoftwareOne?:
*SoftwareOne and Crayon have come together to form a global, AI\-powered software and cloud solutions provider with a bold vision for the future. With a footprint in over 70 countries and a diverse team of 13,000\+ professionals, we offer unparalleled opportunities for talent to grow, make an impact, and shape the future of technology. At the heart of our business is our people. We empower our teams to work across borders, innovate fearlessly, and continuously develop their skills through world\-class learning and development programs. Whether you're passionate about cloud, software, data, AI, or building meaningful client relationships, you’ll find a place to thrive here. Join us and be part of a purpose\-driven culture where your ideas matter, your growth is supported, and your career can go global.*

Accommodations:

*SoftwareOne welcomes applicants from all backgrounds and abilities to apply. If you require reasonable adjustments at any point during the recruitment process, email us at* *reasonable.accommodations@softwareone.com.Please include the role for which you are applying and your country location. Someone from our organization that is not part of the decision\-making process will be in touch to discuss your specific needs and we will make every effort to accommodate you. Any information shared will be stored securely and treated in the strictest of confidence in line with GDPR.**At SoftwareOne, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Additionally, we encourage experienced individuals that have taken an intentional career break and are now prepared to return to work to explore our* *SOAR program.*

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