Team Manager - MASH

About the Role

Suffolk County Council is seeking an experienced and driven Team Manager to lead our Multi-Agency Safeguarding Hub (MASH). This is a pivotal leadership role where you will coordinate safeguarding decision-making at the front door of children's services, ensuring timely and effective responses to concerns.

As Team Manager, you will oversee a multidisciplinary team, working in close partnership with key agencies including police, health, and education, to protect vulnerable children and young people. This is an excellent opportunity for a motivated leader who thrives in a fast-paced, high-impact environment.

• Location: Landmark House, Ipswich


• Rate: £45.50 per hour


• Working Pattern: Hybrid - 2/3 days in the office


• Contract Type: Temporary

Key Responsibilities

• Provide strong leadership and supervision to a team of Social Workers and practitioners within the MASH.


• Make timely, defensible management decisions in line with the Suffolk Thresholds Document and statutory guidance.


• Oversee screening, triage, and risk assessment of all incoming safeguarding referrals.


• Ensure high-quality practice standards, with robust recording and clear decision-making.


• Drive performance management, ensuring KPIs and service targets are met.


• Lead on quality assurance activities, including audits, reflective supervision, and continuous service improvement.


• Promote effective multi-agency collaboration, working closely with partners across police, health, education, and other services.


• Support staff development through coaching, mentoring, and regular supervision, fostering a positive team culture.


• Manage complex and high-risk cases, providing oversight and direction where required.


• Contribute to the wider service by supporting strategic development and operational improvements within MASH.

Experience/Skills

• Significant experience within MASH or front-door safeguarding services


• Qualified Social Worker, registered with Social Work England


• Minimum of 3 years' post-qualified social work experience


• Proven experience in leading and managing teams, ideally within children's services


• Strong working knowledge of safeguarding legislation, thresholds, and statutory frameworks


• Excellent decision-making, organisational, and communication skills


• Ability to work confidently in a fast-paced, high-pressure environment

Why Join Suffolk County Council?

• Opportunity to lead within a critical frontline safeguarding service


• Collaborative, multi-agency working environment


• Competitive hourly rate and flexible hybrid working


• Chance to make a real impact on the lives of children and families

If you are a passionate and experienced leader looking to make a difference in safeguarding, we would love to hear from you.

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