Team Lead

Job Title: Team Lead \| Weekday Availability

Location: Marshes Shopping Centre, Dundalk, Co. Louth

About the Role

As a Team Lead at OAKBERRY, your mission is to elevate experiences. You will take pride in leading a dynamic team dedicated to enhancing OAKBERRY Experiences daily, surpassing customer expectations, and outshining competitors. Your focus will be on fostering a culture of excellence, nurturing talent, and driving results through people\-centric leadership.

Reports To: Store Manager

Direct Reports: Team Members

Key Responsibilities

Customer Service: Orchestrate the delivery of outstanding customer service, aligning with marketing strategies to enhance brand visibility and loyalty.

Sales \& Performance: Drive retail performance by equipping the team with the tools and resources to deliver exceptional service, maximise sales opportunities, and maintain brand standards.

Exemplary Leadership: Lead by example, actively engaging with the team to ensure exceptional customer satisfaction while supporting the daily business performance.

Continuous Innovation: Continuously seek opportunities to streamline processes and introduce new practices that enhance efficiency and effectiveness.

Financial Management: Support the Store Lead in optimising profitability by implementing strategies to increase sales and control costs, ensuring efficient staffing and meticulous cash handling.

Team Development: Invest in the growth and development of the team through hands\-on training, constructive feedback, and on\-the\-job coaching.

Operational Excellence: Maintain high operational standards, ensuring adherence to OAKBERRY’s processes and safety protocols for a seamless and secure customer experience.

Diversity \& Inclusion: Champion diversity and inclusion, fostering an environment where every individual feels valued, respected, and empowered to contribute.

Living Our Values

You will uphold our values by fostering a fun and engaging work environment, celebrating team achievements, and promoting camaraderie. A culture of trust, respect, and open communication is vital to the success of the store and the team.

Job Type: Part\-time

Pay: €15\.20 per hour

Benefits:

• Company events


• Employee discount


• Flexitime


• Sick pay

• What days of the week are you available to work?

• Ireland (required)

This listing is from Indeed. View original listing ↗