Team & Business Support Co-ordinator

WE’RE HIRING – TEAM \& BUSINESS SUPPORT COORDINATOR

Location: Hamilton / Glasgow
Hours: Full\-time – approx. 36 hours per week
Salary: £26,000–£32,000 FTE, pro rata depending on experience

As The Bridal Group continues to grow, we’re looking for a super\-organised, proactive Team \& Business Support Coordinator to join us.

This is a varied role for someone who loves keeping people and businesses organised. You’ll sit at the heart of the group, helping us look after our team, keep our HR administration accurate, coordinate new starters and make sure all those important behind\-the\-scenes details actually happen.

No two days will look exactly the same.

TEAM \& HR SUPPORT

You’ll help us make sure our team experience is organised and consistent from the moment someone joins us, including:

• Coordinating the full new\-starter onboarding process


• Preparing and issuing employment contracts and HR documentation


• Making sure employee records and personnel information are accurate and up to date


• Setting up new team members on email, iPads and relevant systems


• Making sure new starters receive all relevant company information, policies and documentation


• Keeping track of holidays, absence, probation dates and other key employee dates


• Coordinating probation reviews, 1:1s and other HR meetings with managers


• Preparing documentation and keeping accurate records following HR meetings


• Supporting managers with routine HR administration and ensuring agreed actions are followed through


• Helping coordinate recruitment, interviews, offers and new\-starter paperwork


• Keeping our HR systems and employee files organised and accurate

TEAM EXPERIENCE \& COMMUNICATION

We want our team to feel looked after too.

You’ll help coordinate:

• Birthdays, gifts and team celebrations


• Staff incentives, rewards and gift vouchers


• Internal team communications and updates


• Team newsletters and important company information


• Training dates, meetings and team events


• Any thoughtful extras when a team member needs a little support

SYSTEMS \& ADMINISTRATION

A big part of this role will be helping us keep our systems organised, accurate and up to date across the group.

You’ll be comfortable working with technology and will help manage and maintain:

• Our customer CRM system, ensuring customer information and records are accurate and up to date


• Monday.com boards, tasks, workflows and team access


• Microsoft Office 365, including Outlook, Word, Excel and Teams


• Canva for creating and updating simple internal documents, team communications and customer materials


• Staff email accounts, iPads, logins and system access


• HR and employee management systems


• Customer communication platforms


• Digital filing and company documentation

You don’t need to be an expert in every platform from day one, but you should be confident with technology, quick to learn new systems and naturally good at keeping digital information organised.

BUSINESS \& CUSTOMER SUPPORT

The role will also provide practical support across the group, including:

• Monitoring and helping coordinate customer correspondence


• Supporting our customer CRM and online communication systems


• Arranging flowers, gifts or gestures for customers where required


• Ordering store supplies and monitoring essential stock levels


• Organising travel, accommodation and bookings for business trips, events and buying trips


• Managing and keeping track of company iPads and other equipment


• Helping with general business administration and ad\-hoc projects


• Providing administrative support to the wider management team where needed

WHO ARE WE LOOKING FOR?

We’re looking for someone who is naturally organised and gets genuine satisfaction from having everything sorted.

You’ll be:

• Extremely organised with excellent attention to detail


• Proactive – you spot what needs done rather than waiting to be asked


• Confident dealing with people and sensitive information


• Discreet and trustworthy


• Tech\-confident and comfortable learning new systems


• A strong communicator, both written and verbal


• Able to juggle lots of small tasks without letting things slip


• Friendly, approachable and happy working with lots of different personalities


• Someone who loves a checklist and actually enjoys getting things ticked off

Previous experience in HR administration, people coordination, office management or business support would be a big advantage. Experience using CRM systems, Monday.com, Canva and Microsoft Office 365 would also be beneficial, although training can be provided.

This is a brilliant opportunity for someone looking for a varied part\-time role where they can really make it their own and become an important part of a growing group of businesses.

If you’re the person who is always organising everyone else, remembers the things everyone else forgets and loves making sure everything is exactly where it should be, we’d love to hear from you.

To apply: Send us your CV along with a few lines telling us about yourself, your experience and why you think you’d be a great fit for The Bridal Group.

Pay: £26,000\.00\-£32,000\.00 per year

Benefits:

• On\-site parking

Work Location: Hybrid remote in Hamilton (South Lanarkshire, Scotland, Scotland)

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