Systems Support Assistant
Dynamite Recruitment Solutions Ltd
Reading
Contract
GBP 28,000 – 34,000
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- 12 month fixed term contract
Location: Newbury -on site (must be based in the Reading area)
Up to £34,000
12 month fixed term contract
Dynamite recruitment is working with a leading Fire and Security business which is growing rapidly. They have a track record of providing fantastic opportunities to candidates throughout the Country. Due to their expanding team and client base, they are now seeking a Systems Support Assistant to join the team.
The role of a Systems Support Assistant/Key Responsibilities:
- Supporting software (client facing portal, assessor application to conduct risk assessments), queries and issues for internal staff and clients.
- Daily/weekly/monthly/annual specialist SQL reporting - created and modified using Microsoft SQL programming language database, issued internally and for clients.
- Create bespoke reporting (Microsoft SQL - programming language) upon request from staff or clients
- Create bespoke (whitelabel) websites for new (or existing) customers using a combination of SQL programming and server management.
- Microsoft SQL database upkeep/monitoring - ensure smooth running of mission critical systems for the company, editing and amending the database where required.
- Support and escalate IT issues (infrastructure, hardware and software) with IT support company.
- Support IT equipment ordering process for all new starters (office and field based).
- Support the setup of new and/or existing IT equipment for all staff (office and field based).
- Support new staff onboarding - provide robust guidance and setup to ensure familiarisation with IT hardware/software provided, company IT policies and procedures.
- Support IT hardware, ensuring it is maintained, replaced where needed and ensuring an updated equipment log is held at all times.
Requirements
- Microsoft SQL server for maintaining database, regular and bespoke reporting, data analysis. Proficient in SQL programming language, writing new queries/editing existing SQL queries
- Understanding of Windows software package
- Microsoft office suite of apps and 365 admin
- Specifically Excel - understanding of macros, formulas. Able to write new macros/formulas, edit existing
- Experienced in setting up Windows PCs
- General knowledge and understanding of IT hardware
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