System Administrator

Accountabilities:

The System Administrator will be responsible for maintaining reliable IT operations, supporting employees, and ensuring that technology systems remain secure, efficient, and well-documented.

• Provide technical support to employees across Windows, macOS, and Linux environments.


• Install, configure, maintain, and troubleshoot workstations, software, peripherals, and IT equipment.


• Manage and prioritize technical requests through ticketing systems such as Jira.


• Diagnose and resolve hardware, software, connectivity, and network-related issues.


• Support device lifecycle management, including inventory tracking, setup, deployment, maintenance, and replacement.


• Configure and maintain security solutions including VPN, antivirus, MDM, backup systems, firewalls, and monitoring tools.


• Ensure compliance with internal IT policies, security requirements, and operational standards.


• Maintain and update technical documentation, procedures, and knowledge resources.


• Support network administration activities involving TCP/IP, DNS, DHCP, VPN, VLANs, and related technologies.


• Contribute to IT improvements through automation, scripting, and process optimization initiatives.


• Assist with user access management, system configurations, and infrastructure-related tasks.

Requirements

The ideal candidate has hands-on system administration experience, strong troubleshooting abilities, and a proactive approach to supporting users and improving IT operations.

• 2–4 years of experience as a System Administrator or in a similar technical support role.


• Practical experience managing Windows, macOS, and Linux operating systems.


• Good understanding of networking fundamentals, including TCP/IP, DNS, DHCP, VPN, and VLAN concepts.


• Experience with security tools such as antivirus solutions, firewalls, backup systems, MDM platforms, and logging tools.


• Strong problem-solving skills with the ability to troubleshoot hardware and software issues effectively.


• Experience working with ticketing systems and maintaining technical documentation.


• Basic scripting or automation knowledge using tools such as Bash or PowerShell is an advantage.


• Experience with Active Directory, Group Policies, and virtualization platforms such as VMware or Hyper-V is preferred.


• Strong communication skills and ability to support users in a clear and professional manner.


• Ability to work independently, prioritize tasks, and manage responsibilities in a remote environment.

Benefits:

• Fully remote work environment with flexible working arrangements.


• Competitive compensation aligned with experience and technical expertise.


• Flexible schedule focused on performance and results.


• Unlimited paid vacation and sick leave policies.


• Opportunities for continuous learning and career development.


• Access to education support initiatives to explore new skills.


• Private medical insurance support and reimbursement options.


• Flexible benefits program allowing employees to choose eligible perks and expenses.


• International team environment with a collaborative and respectful culture.


• Team-building activities, company events, and opportunities to connect with colleagues.


• Employee referral rewards.


• Freedom, autonomy, and ownership in daily work.

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