via indeed · 10 June 2026 ·today

Support Worker (Complex Needs)

The Housing Network
Coventry Full-time
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Support Worker (Complex Needs)

We are the Housing Network (THN), a purpose\-led organisation working in partnership with the YMCA to support our communities. We are in an exciting period of growth and are looking for experienced and passionate people to help us support vulnerable individuals and families experiencing homelessness.

Are you an experienced Support Worker, looking to join at an exciting time of growth and be part of our service in Coventry?

If you are passionate about supporting vulnerable people and want to help us shape and create a great service for those who need us most, this could be the role for you!

  • Looking for an opportunity to use your skills, experience and commitment to transform the lives of highly vulnerable people

  • Highly experienced working with families facing homelessness and/or people struggling with mental\-health, substance misuse, a history of offending and other complex needs
What you’ll be doing
  • Providing strength based and trauma informed support, building trusting relationships with residents and creating meaningful (outcome focused) support plans.

  • Providing 1:1 support sessions, interventions and signposting to help residents gain independence.

  • Manage a caseload of residents in an effective way to ensure all residents receive and engage with appropriate amounts and types of support for their needs.

  • Support residents to understand and complete tenancy documentation, understand their benefits and identify knowledge gaps which can be added into support plans for future engagement.

  • Uphold high levels of safeguarding awareness and protection for individuals, residents, colleagues and the wider community.
What you’ll receive
  • Salary \- £29,000

  • 31 days of annual leave

  • 41 hours of training

  • Blue Light Card

  • Referral programme
Job Types: Full\-time, Permanent

Pay: £29,000\.00 per year

Benefits:

  • Company pension

  • Health \& wellbeing programme

  • On\-site parking

  • Referral programme

  • Sick pay
Application question(s):
  • Do you have experience providing support to individuals who are homeless / at risk of homelessness?

  • Do you have experience providing support residents to manage their finances, facilitating appointments with specialist mental health, drug and alcohol services?

  • Are you able to work weekends and bank holidays when required?
Experience:
  • Providing trauma informed suppory: 1 year (preferred)

  • Providing housing benefit support: 1 year (preferred)
Licence/Certification:
  • Driving Licence (required)
Work authorisation:
  • United Kingdom (required)
Work Location: On the road

The market for this type of role

Similar openings
611
jobs in Coventry
Full-time
80%
of roles in the UK
Remote possible
4%
of roles
The Housing Network

6 open positions · Bristol, Coventry, Luton

📊 Job market · the UK
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active jobs
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Ø 2d
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