via reed · 4 July 2026 ·4 days ago

Support Engineer- Global PayPlus

Hirexa Solutions UK
London Full-time GBP 70,000 – 80,000
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  • Provide expert-level production support for the FGPP platform, ensuring timely issue resolution.

  • Perform root cause analysis through trace analysis, database (DB) analysis, and payment flow investigation.

  • Configure and maintain FGPP components, including profiles, rules, pre/post rules, object rules, cache refresh, and related configurations.

  • Troubleshoot complex production issues and collaborate with cross-functional teams to ensure service stability.

  • Manage customer interactions, production escalations, and stakeholder communications effectively.

  • Support continuous improvements to production support processes and system reliability.

This listing is from reed. View original listing ↗

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