Supply & Logistics Coordinator

Accountabilities

• Manage the end-to-end movement of hardware products from manufacturers to distributors across multiple international markets.


• Create, monitor, and manage purchase orders while coordinating production schedules, lead times, and shipment planning with manufacturing partners.


• Oversee inventory management activities, including stock allocation, partial deliveries, replenishment planning, and inventory accuracy.


• Coordinate international logistics operations with freight forwarders, carriers, and distribution partners to ensure timely product delivery.


• Support distributors through order coordination, delivery updates, issue resolution, and ongoing operational assistance.


• Manage the return merchandise authorization (RMA) process, including issue tracking, manufacturer coordination, reconciliation activities, and root-cause analysis.


• Analyze inventory levels, demand forecasts, and operational data to support purchasing decisions and maintain product availability.


• Develop, document, and continuously improve standard operating procedures (SOPs) and supply chain workflows.


• Identify operational bottlenecks and implement process improvements to support business scalability and efficiency.


• Collaborate closely with cross-functional teams to ensure alignment between commercial, financial, and product objectives.

Requirements

• Minimum 4 years of experience in supply chain, logistics, purchasing, operations, or a related field with direct ownership of day-to-day activities.


• Proven experience working directly with manufacturers, including purchase order management, production coordination, and lead time monitoring.


• Strong understanding of international supply chain operations, logistics coordination, inventory management, and stock allocation practices.


• Experience managing international shipments and working with logistics providers, freight forwarders, and distribution networks.


• Proficiency with ERP systems such as NetSuite, SAP, Odoo, or similar platforms for purchasing and inventory management.


• Demonstrated ability to create structured processes, document workflows, and implement operational improvements.


• Strong analytical skills with the ability to interpret forecasts, reporting data, and inventory trends to support decision-making.


• Excellent organizational, problem-solving, and communication skills with the ability to manage multiple priorities simultaneously.


• Comfortable operating independently in a fast-paced environment with limited structure and a high level of accountability.


• Experience collaborating with international stakeholders and manufacturing partners across different regions and cultures.


• Exposure to hardware, consumer electronics, e-commerce operations, distributor management, or channel operations is considered an advantage.


• Familiarity with AI-powered tools, workflow automation, or process optimization technologies is beneficial.

Benefits

• Full-time remote position with the flexibility to work from your country of residence.


• Flexible working schedule with emphasis on collaboration rather than fixed working hours.


• Competitive compensation package aligned with seniority, experience, and local market benchmarks.


• Minimum of 25 days of paid annual leave.


• Paid sick leave support where local regulations do not provide adequate coverage.


• Enhanced parental leave program, including paid and unpaid leave options during the first year following childbirth.


• Home office equipment budget provided upon joining the company.


• Monthly budget to support smart home technology and professional engagement with industry products.


• Contribution toward home internet expenses.


• Opportunity to dedicate work time to relevant open-source or community-driven side projects.


• International and collaborative work environment with significant autonomy and ownership.


• Long-term career growth opportunities within a profitable and expanding organization.

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