Supply Chain & Logistics Coordinator

Supply Chain \& Logistics Coordinator

Full\-Time \| BS2, Bristol

Aery Ltd is an award\-winning manufacturer, creating beautifully designed home fragrance and wellbeing products under the Osmology brand, with sustainability at the heart of everything we do.

We are looking for an organised, proactive, and detail\-oriented Supply Chain \& Logistics Coordinator to join our growing team.

This is a varied and fast\-paced role offering the opportunity to work across supply chain operations, logistics, and customer coordination within a collaborative environment.

The Role

As Supply Chain \& Logistics Coordinator, you will play a key role in supporting the smooth day\-to\-day running of our operations and fulfilment processes.

Reporting to the Inventory Planning Lead, you will work closely with suppliers, distributors, key accounts, and internal teams to ensure efficient order processing, accurate shipping documentation, and excellent customer service.

This role is ideal for someone who enjoys problem\-solving, thrives in a fast\-moving environment, and has strong organisational and communication skills.

Key Responsibilities

Supply Chain \& Logistics

• Create commercial invoices and shipping documentation


• Coordinate shipping quotes, dispatch information, and tracking updates


• Manage delivery bookings for key accounts


• Produce carton labels and shipping paperwork for warehouse operations


• Support the smooth movement of stock and customer orders


• Manage the end\-to\-end dispatch process for US sales orders, ensuring accurate processing and on\-time delivery


• Liaise with freight partners, distributors, and internal teams to resolve shipping or delivery issues efficiently

Sales \& Customer Support

• Process key accounts and US customer sales orders accurately and efficiently


• Liaise with distributors and key accounts regarding orders, deliveries, and product queries


• Coordinate customer sample requests


• Organise stock for UK and US show kits


• Complete key account product forms and new line submissions


• Provide timely support for customer enquiries and operational requests

Systems \& Administration

• Create and maintain component and product records across internal systems


• Ensure inventory and product data are accurate and up to date


• Support operational reporting and general administrative tasks


• Assist with ad hoc projects to support the wider Operations and Sales teams

About You

We are looking for someone highly organised, enthusiastic, and thrives in a fast\-paced environment.

Skills \& Experience

• Strong Microsoft Office skills, particularly Excel and Word


• Minimum 2 years’ experience in an administration or coordination role


• Understanding of supply chain, logistics, or inventory processes


• Interest in retail, operations, or supply chain management


• Excellent communication and confident telephone manner


• Strong attention to detail and accuracy


• Ability to prioritise workload and manage multiple deadlines


• Confident working with systems, data, and administrative processes


• Positive, proactive, and solutions\-focused mindset


• Naturally inquisitive with strong problem\-solving abilities

Why Join Aery?

• Be part of a growing, sustainability\-focused brand


• Work within a supportive and collaborative team


• Opportunity to develop across operations and logistics


• Varied role with real responsibility and progression opportunities

This is a hands\-on role within a successful brand, offering the opportunity to build experience across supply chain, logistics, and operations within a dynamic and fast\-moving environment. As a growing business, we rely on a collaborative, team\-focused culture where flexibility and a willingness to support across the wider organisation are essential to our success. If this role sounds like a good fit, please submit your up\-to\-date CV tailored to the position, including a contact number, for consideration. Applications must include responses to the screening questions to be considered. No recruitment agencies, please.

Application question(s):

• Do you live in Bristol or the surrounding area.


• What is your current notice period or how soon could you start this position.


• In 3–4 sentences, briefly outline your relevant experience, what specifically attracted you to this role, and your current salary and/or salary expectations.

Education:

• GCSE or equivalent (required)

Experience:

• Using Excel: 1 year (preferred)


• Administration : 2 years (required)

Work authorisation:

• United Kingdom (required)

Work Location: In person

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