via indeed · 27 May 2026 ·10 days ago

Supply Chain & Customer Service Coordinator

Justin Alexander
Bedford Full-time
80 more jobs in Bedford.
Upload your CV and see which ones actually match you.
Upload CV

Are you highly organised, detail oriented, and passionate about delivering excellent customer service? Do you thrive in a fast paced environment where you can manage logistics while building strong client relationships? If so, we’d love to hear from you.

The Role

We are looking for a reliable and proactive Supply Chain \& Customer Service Coordinator to join our busy UK team based in Bedford.

This varied role plays an important part in supporting both business operations and customer relationships. You will coordinate import shipments across the UK and EU, manage delivery schedules, liaise with factories and monitor shipments to ensure goods arrive efficiently and on time. Alongside this, you’ll provide outstanding support to our UK bridal retailers, acting as a key point of contact and helping maintain strong customer partnerships.

Key Responsibilities

  • Coordinate UK and EU import shipments, ensuring all information is accurate and updated within the ERP system

  • Maintain purchase orders with current shipment departure and arrival dates

  • Monitor weekly booking reports, track shipment progress, and escalate delays or issues where necessary

  • Work closely with Operations, Production, and Sales teams to align delivery schedules with business requirements

  • Respond promptly and professionally to customer enquiries via phone and email

  • Process customer orders and maintain accurate customer records

  • Represent the brand at UK bridal trade shows and exhibitions, supporting the launch of new collections

About You
  • Highly organised with strong attention to detail

  • Excellent written and verbal communication skills

  • Previous experience coordinating international shipments

  • Confident using ERP systems (training provided)

  • Able to prioritise multiple tasks and work effectively under pressure and to tight deadlines

  • Proactive, team\-oriented, and solutions focused

  • Previous B2B customer service experience is beneficial

  • Willing to travel within the UK to attend trade shows and exhibitions as required

Job Type: Full\-time

Pay: £27,000\.00\-£29,000\.00 per year

Benefits:

  • Company pension

  • Free parking

  • On\-site parking

  • Sick pay

Work authorisation:
  • United Kingdom (required)

Work Location: In person

This listing is from indeed. View original listing ↗

The market for this type of role

Similar openings
80
jobs in Bedford
Full-time
80%
of roles in the UK
Remote possible
5%
of roles
📊 Job market · the UK
60,586
active jobs
7.9%
Remote
Ø 2d
avg. online

Frequently asked questions

How many jobs are available in Bedford?
Currently 80 roles in Bedford on AlmostHired, across 26 different companies. Our data is updated daily.
Do roles in the UK offer remote work?
5% of roles in the UK allow remote work, either partial or full. To filter specifically for remote positions, use AlmostHired.
How do I know if I match this role?
Upload your CV — our AI compares your profile to the job requirements and gives you a precise match score, with matching and missing skills.