Supervisor, The Dormy Clubhouse Restaurant
Job Ref: GLE3325
Branch: The Gleneagles Hotel
Location: The Gleneagles Hotel, Auchterarder
Salary/Benefits: £36,631 per annum
Contract type: Permanent
Hours: Full Time
Hours per week: 39
Posted date: 28/05/2026
Closing date: 11/07/2026
COME AND JOIN US . . .
We are currently seeking a welcoming, experienced and team\-oriented Supervisor to join our Dormy Clubhouse team.
The on target earning potential for this role is £36,631 / per annum, comprising a base salary of £28,331, plus a qualified estimate of £8,300 gratuities per annum. As a member of the Gleneagles team, you will also enjoy a fantastic range of perks, benefits and rewards.
ABOUT GLENEAGLES
One of the world’s most iconic luxury hotels and sporting retreats, Gleneagles has been making memories for a century. Crowned ‘Employer of the Year’ at the 2024 Cateys and Number One Resort in the UK Ireland by readers of the Travel \+ Leisure for their 2025 World’s Best Awards, everything we do is about surpassing expectations and creating unrivalled adventures for our guests.
WORKING AT GLENEAGLES
We’re devoted to making our people feel as valued as our guests. In this way, we strive to support the whole ‘you’ – not just the professional part but the personal part too. People join our team for all sorts of reasons. Some work here permanently to develop a career, some work seasonally, while others have a schedule to fit around their personal commitments. However long you plan to stay with us and whatever hours you’d prefer to work, we’re open to flexible working requests and offer hours, shift patterns and contract types to suit everyone.
Location; Auchterarder, just off the A9\. Gleneagles is also within easy reach of a number of Scottish towns and cities: Edinburgh City Centre (1hr), Glasgow or Dundee (50mins), Stirling and Perth (25mins).
Overseeing the daily operation of The Dormy, ensuring exceptional service standards and memorable experiences for guests and members alike
Leading, coaching and developing your team, building confidence, product knowledge and service excellence through hands\-on support
Delivering a warm, relaxed and welcoming atmosphere, recognising returning members, Glenmor owners and regular guests to create a personalised experience
Maintaining excellent knowledge of menus, beverages and the wider Gleneagles estate, confidently upselling and making tailored recommendations
Supporting our consistent achievement of Forbes, LQA and Club 59 standards through strong attention to detail and consistent operational delivery
Managing daily operational responsibilities including briefings, staff allocations, rota adjustments, VIP bookings, opening/closing procedures and guest feedback
Working collaboratively with Culinary and Host teams to ensure seamless service, effective table planning and delivery of special requests
Ensuring compliance with allergen procedures, cost controls and operational standards, while remaining calm and solution\-focused in fast\-paced environments
Interacting with our guests, always warm, professional, helpful and doing everything you can to exceed their expectations; playing your part in making their stay with us luxurious in every way
The kind of person we're looking for:
Ideally, you'll have previous experience in a supervisor position within a luxury hospitality environment, however having a great attitude is essential
Your perspective and approach are always fresh; no matter how many times an issue has been presented to you, to your guest it’s the first time
Enthusiastic, yet empathetic in your approach, you have strong interpersonal and communication skills
You want to be the best and work with the best – learning from the experts in our team and sharing your knowledge with us
Resilient, with the ability to deal with fast\-paced environments is essential, you also have a keen eye for detail with an organised approach and willingness to exceed expectations
Highly motivated and possessing an immense sense of pride in your work; you're passionate about delivering the high standards for our guests in line with the Gleneagles brand
You have a positive “can do” attitude to solving problems in a professional and courteous manner
A strong team player with great communication skills and an enthusiastic approach; you're well organised and punctual with an eagle eye for detail
You want to be part of a team that works hard, supports each other and above all has fun along the way
What’s in it for you:
Time to let your hair down
30 days holiday (including bank holidays) that increases with service
Seasonal parties and local social events
50% discount on Food Beverage, Country Pursuits, Spa and Hair Salon (Mon\-Thurs) and the Golf Driving Range
Golf Membership (with access to all 3 championship courses) for £50\.00 per annum
Treats in your pocket
Flexi points into your Perkbox wallet to spend as you choose. The points can be spent immediately, or you can save them up over a number of months, for perks that cost that little bit more. All this gives you greater choice, so you can pick the things that mean the most to you!
Free ‘pay day’ lunch and monthly drinks offers
A generous ‘refer a friend’ scheme
Be our guest
Stay with us as a guest at Gleneagles or Gleneagles Townhouse for up to 2 nights per year at £95\.00 per night – a benefit available upon completion of 12 months service
Friends Family discounted rate of £225 \- £275 BB per night at Gleneagles
Enjoy discounted rooms and restaurants rates with up to 50% off across the wider Ennismore brands and hotels, located across some spectacular locations, including London, Paris, Rome, Dubai, Doha, Rio, NY, Chicago and LA...to name just a few
Subsidised, single occupancy, en\-suite accommodation available on our grounds
Investment in your development and wellbeing
Pension scheme
Life Insurance
Employee Assistance Programme, offering support and confidential advice for you and your family when you need it most
Ongoing investment in your personal development with access to internal and external training qualifications and programmes
Internal career opportunities across a wider range of specialisms and departments
Monthly recognition programme
Volunteering day every year with a charitable partner of your choice
Complimentary access to our staff gym
Gleneagles Cycle Scheme to spread the cost of the bike that you really want and reduce your carbon footprint
\*About gratuities service charge:
Gratuities (tips) and service charge (an additional charge added to our room rates and services across the hotel that is passed directly to our employees) are paid on a pro\-rata basis regardless of your role
It is estimated that in 2026, our full\-time employees can expect to receive around £8,300 in addition to their annual salary
If you are our next Supervisor, please forward your most recent CV to us today!
INDO
Pay: £36,631\.00 per year
Work Location: In person
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