Supervisor front of house

Job Summary

We are seeking a dynamic and energetic Supervisor for the Front of House to lead our hospitality team with enthusiasm and professionalism. In this pivotal role, you will oversee daily operations, ensure exceptional guest experiences, and foster a positive, team\-oriented environment. Your leadership will drive service excellence, uphold food safety standards, and create a welcoming atmosphere that keeps guests coming back. If you thrive in fast\-paced settings and have a passion for hospitality, this is your opportunity to shine and make a meaningful impact.

Responsibilities

• Supervise front\-of\-house staff, including servers, bartenders, and hosts, to deliver outstanding customer service.


• Coordinate daily service operations, ensuring smooth flow from food preparation to serving guests.


• Lead team members by providing clear direction, training, and ongoing support to enhance their skills in food presentation, serving techniques, and hospitality standards.


• Oversee food safety protocols and ensure compliance with health regulations across all front\-of\-house activities.


• Manage guest interactions to resolve issues promptly and ensure satisfaction at every touchpoint.


• Assist with bar operations by supporting bartenders with drink preparation and maintaining bar cleanliness and organization.


• Monitor inventory levels of service supplies and assist in ordering to maintain optimal stock levels.


• Foster a positive team environment through effective communication, motivation, and leadership.

Qualifications

• Proven experience in restaurant or hospitality environments with a focus on front\-of\-house operations.


• Supervising experience in a fast\-paced setting is highly preferred.


• Strong knowledge of food preparation, cooking techniques, and food safety standards.


• Experience with bartending or barista duties is advantageous.


• Demonstrated leadership skills with the ability to manage teams effectively and motivate staff.


• Excellent communication skills with a friendly, professional demeanor.


• Familiarity with restaurant management systems and POS (Point of Sale) technology.


• Knowledge of food production processes and kitchen operations is a plus.


• Previous hotel or culinary experience can be beneficial for understanding diverse guest needs.

Join us as a Supervisor front of house and be part of an energetic team dedicated to delivering memorable dining experiences! Your leadership will inspire excellence while ensuring our guests feel welcomed, valued, and satisfied every time they visit.

Pay: £13\.00\-£15\.00 per hour

Expected hours: 30\.0 – 40\.0 per week

Benefits:

• Discounted or free food


• Employee discount


• On\-site parking


• Sick pay

Ability to commute/relocate:

• Stow on the Wold GL54 1JX: reliably commute or plan to relocate before starting work (preferred)

Application question(s):

• No accommodation on site, must be able to commute easily.

Location:

• Stow on the Wold GL54 1JX (required)

Work Location: In person

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