Store Manager
Job Title: Store Manager
Location: Hale Barns
Salary: £28,000 to £30,000 + bonus paid monthly £500 to £600 per month
About the Company
Our client is a growing and well-established storage solutions provider based in Greater Manchester, known for delivering excellent customer service, modern facilities and a friendly, professional experience for customers.
Due to continued growth, they are now looking for a customer-focused and commercially minded Store Manager to take ownership of their Hale Barns site.
The Role
This is a fantastic opportunity for someone from a retail, hospitality, customer service, sales or site management background who is looking for a management role with strong commercial ownership and a much better work-life balance.
Unlike many customer-facing management roles, this position offers sociable working hours, with no late nights and a fair weekend rota. The site typically operates during daytime hours, with shorter trading hours at weekends, giving you more consistency and balance outside of work.
As Store Manager, you will be responsible for the day-to-day running and performance of the site. You will lead from the front across customer service, sales, operations, compliance and site standards, ensuring customers receive a professional and friendly service while driving commercial performance.
You will take ownership of enquiries, conversions, occupancy, local activity and the overall customer experience, while ensuring the facility remains safe, secure, clean and well-presented at all times.
Key Responsibilities
- Take ownership of the day-to-day running of the store
- Drive sales performance, enquiry conversion and site occupancy
- Deliver excellent customer service and build strong customer relationships
- Guide customers through the full enquiry, sales and rental process
- Identify opportunities to increase revenue and support local marketing activity
- Maintain high standards across site presentation, cleanliness, safety and security
- Handle administration, contracts and customer records accurately
- Resolve customer queries quickly and professionally
- Ensure compliance, operational standards and company procedures are followed
- Lead, motivate and support the team to deliver a high level of service
- Report on site performance, activity and opportunities for improvement
- Experience in retail, hospitality, sales, customer service, storage, leisure, property, automotive or another customer-facing management environment
- Previous experience as a Store Manager, Assistant Manager, Branch Manager, Deputy Manager, Sales Manager or similar would be ideal
- Commercially minded
- Confident communicator with strong people skills
- Proactive, organised and comfortable taking ownership
- Strong attention to detail and high standards of presentation
- Positive attitude and happy to be hands-on across all areas of the site
- Comfortable working in a customer-led, sales-focused environment
- Full UK driving licence preferred, as occasional travel to other local sites or meetings may be required
- £28,000 to £30,000 basic salary
- Bonus potential of £500 to £600 per month
- Excellent work-life balance
- Sociable daytime hours
- No late evenings
- 5 days out of 7
- Every other weekend off
- Shorter weekend trading hours
- Autonomy and ownership of your own site
- Structured training and development
- Clear progression opportunities within a growing business
- Supportive, friendly and down-to-earth team environment
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