Store Manager
Welcome to our world
Proud creators of beautiful home textiles since 1850, Christy is an unmistakably British brand, born in Manchester. Passionate about our collections past and present, we honour our rich heritage and innovative spirit. Through meticulous attention to detail that runs through every thread, we make it our mission to bring joy to people’s everyday lives, transforming routines into revitalising rituals.
Weaving a rich heritage
Established by the Christy family in 1850, our legacy began with a sample of terry towelling fabric, an innovation yet unseen in Great Britain. This pioneering offering helped the Christy name quickly gain attention among the Royal Family and households across the UK alike. Today, our brand continuesas a symbol of exceptional British craftsmanship throughout the world, and we’re seen everywhere from luxury hotels to Wimbledon Centre Court.
Threads you can count on
Over our history, our collections have grown across bed linen, robes and our signature Christy towels. Now part of the global powerhouse Welspun Group, we continue to break boundaries with new technology, enter fresh product categories, and expand our global reach, all with the same passion and dedication to design\-led, luxurious products. Details will always matter to us, and that’s how we uphold our promise to create threads you can count on.
Key Accountabilities:
- To be responsible for stock, deliveries and pricing.
- To control and report stock markdowns.
- To manage and motivate Sales Advisors in supporting you to achieve the sales and profit targets.
- To manage cash and payment systems in accordance with company procedures and policies.
- To manage costs and overheads and all factors affecting the profitable performance of the shop, e.g. Utility bills, overtime etc.
- To plan and implement shop merchandising, as to maximise sales, customer satisfaction, appearance and brand image.
- To manage selling and customer service activities and staff competence in these areas, so as to optimise and sustain sales performance, profitability and customer satisfaction.
- To manage, motivate staff, recruit staff, train and develop staff, according to Company policies.
- To ensure Employment laws and revelant HR procedures are followed ,e.g. appraisal etc.
- To be responsible for completing paperwork required by Head Office efficiently and accurately and meeting all deadlines.
- To manage upkeep and condition of all equipment, fixtures and fabric of shop premises.
- To develop personal skills and capability through on\-going training, as provided by the company or elsewhere subject to company approval.
- Performance reviews.
- Attention to detail.
- Ability to work under pressure to meet deadlines.
- Team player with a flexible approach.
- Organised and proactive approach and able to work on own initiative.
- Strong customer service and communication skills.
- 2 years \+ experience in a managerial or supervisory role within an Outlet/Stand Alone environment.
Pay: From £30,000\.00 per year
Benefits:
- Company pension
- Employee discount
- Store discount
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