Store Manager- Building Supplies shop

Job Summary
Lenity Group is acquiring a Building Supplies business and looking to employ a store manager to manage the day to day operations of the business.The Store Manager is responsible for the overall leadership, commercial performance, and day‑to‑day operations of the building supplies store. This includes driving business growth, ensuring excellent customer service, managing staff, maintaining stock levels, and ensuring the store operates safely, efficiently, and profitably. The role requires a proactive, hands‑on leader who can balance operational control with strong commercial awareness

Todaydraft a job description for a store manager role for a building supplier shop. the manager is responsible for the overall management of the store, business promotion, managing staff etcnre,draft a job description for a store manager role for a building supplier shop. the manager is responsible for the overall management of the store, business promotion, managing staff etcnre,

Aneesh, here is a clean, modern, implementation‑ready Job Description for a Store Manager – Building Supplies Shop, written in the professional\-but\-approachable style you prefer. It’s structured so you can drop it straight into HR packs, recruitment adverts, or operational documents.

Job Description – Store Manager (Building Supplies Store)Role Purpose

The Store Manager is responsible for the overall leadership, commercial performance, and day‑to‑day operations of the building supplies store. This includes driving business growth, ensuring excellent customer service, managing staff, maintaining stock levels, and ensuring the store operates safely, efficiently, and profitably. The role requires a proactive, hands‑on leader who can balance operational control with strong commercial awareness.

Key Responsibilities

1\. Store Operations Management

• Oversee the daily running of the store, ensuring smooth, efficient, and compliant operations.


• Maintain high standards of housekeeping, stock presentation, and store layout.


• Ensure all equipment, vehicles, and machinery are safe, maintained, and fit for purpose.


• Implement and monitor operational procedures, including opening/closing routines and cash handling.

• Drive sales performance, customer retention, and local business growth.


• Promote the store within the local trade and construction community.


• Identify new business opportunities, partnerships, and promotional activities.


• Monitor KPIs, margins, stock turnover, and profitability, taking corrective action where needed.

• Lead, motivate, and develop the store team to deliver excellent service and operational standards.


• Manage rotas, staffing levels, and daily task allocation.


• Conduct training, coaching, and performance reviews.


• Address performance issues promptly and professionally

• Ensure customers receive friendly, knowledgeable, and efficient service.


• Build strong relationships with trade customers, contractors, and suppliers.


• Handle escalated customer queries, complaints, and service issues.

• Oversee stock levels, ordering, deliveries, and inventory accuracy.


• Ensure correct storage, rotation, and handling of building materials.


• Liaise with suppliers to maintain availability, negotiate pricing, and resolve issues.

• Ensure full compliance with health and safety regulations, including manual handling, equipment use, and site safety.


• Conduct regular risk assessments, safety checks, and incident reporting.


• Maintain accurate records and ensure staff follow safe working practices.

• Manage cash handling, banking, and daily reconciliation.


• Monitor expenses, wastage, and operational costs.


• Produce reports for senior management as required.


• Build strong relationships with trade customers, contractors, and suppliers.


• Handle escalated customer queries, complaints, and service issues.

• Previous experience in building supplies environment, trade counter or retail is essential.


• Proven experience in a supervisory or management role.


• Understanding of stock control, sales processes, and customer service.


• Health \& Safety awareness (training can be provided).

Benefits:

• Company pension


• On\-site parking

This listing is from indeed. View original listing ↗