Store Assistant
K.B.C. Associates Ltd
London
Full-time
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Sales Assistant -£30,000–£32,000 + Annual Bonus + Monthly Sales Bonus44 hours per week | Mon–Fri + every second SaturdayOccasional travel between two local store sites
Our client is a well-established paint and hardware retailer, and we are recruiting a motivated Sales Assistant to support the day-to-day running of their busy retail operation. This role is perfect for someone who enjoys hands-on retail work, excellent customer service, and being part of a friendly, fast-paced team.
Key Responsibilities:
- Sales assistant & Customer Service — Assist customers with product selection, process payments accurately, and deliver outstanding service
- Order Processing — Handle over-the-counter sales orders and payment transactions
- Deliveries & Stock Control — Check incoming/outgoing deliveries, liaise with suppliers, and maintain stock levels
- E-Commerce Support — Process online store and eBay orders, prepare parcels, and update product listings
- Paint Mixing — Mix paints to customer requirements (training provided)
- Warehouse Tasks — Store incoming goods, maintain basement stock areas, and report damaged/undelivered items
- Documentation — Match purchase orders, delivery notes and invoices, and pass to accounts
- Stock Taking — Assist with stock counts and communicate stock needs to the Store Manager
- Customer Queries — Resolve enquiries and complaints professionally
- Health & Safety — Follow company H&S procedures to maintain a safe working environment
- Multi-Site Support — Provide cover at a second store when required
- Sales Assistant retail or Trade Counter Experience preferred
- Strong customer service and communication skills
- Good organisational ability and attention to detail
- Comfortable working in a busy, hands-on environment
- Reliable, proactive, and able to work independently
- Willing to travel between two store sites when needed
- Annual performance-related bonus
- 30 days holiday (incl. bank holidays)
- Staff discount
- Company pension
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