Step Down Recovery Officer
Location: Brent, Harrow, Hillingdon \& Westminster (Field based)
Service: Brent Mental Health Stepdown Service
Salary: £26,457 plus £3000 London Allowance
Hours: Full Time
DBS: Enhanced with Adults Barred List
Please note this a fixed term contract with an end date of 30/11/2026
About the role
At Rethink Mental Illness, we believe everyone severely affected by mental illness deserves the chance of a better life. We’re looking for a Stepdown Recovery Officer to join our community mental health services and play a vital role in supporting people as they move from inpatient care towards greater independence.
This is a hands on, people focused role where you’ll work alongside clinical teams, housing partners and local authorities to help individuals leave stepdown accommodation safely, confidently and at the right time. You’ll support people to build skills, access services and take steps towards recovery — always in a way that feels personal, respectful and empowering.
What you’ll be doing
You’ll work directly with people using our stepdown service, supporting them through the transition back into the community. This will include:
- Coordinating discharge planning alongside multidisciplinary teams and community services
- Supporting individuals with everyday living skills, appointment escorts and recovery activities
- Working with housing teams and local authorities to support assessments and accommodation pathways
- Running regular one to one support sessions focused on goals, independence and recovery
- Identifying barriers to discharge early and helping find practical solutions
- Building trusted, professional relationships that promote safety, dignity and hope
- Keeping accurate records and contributing to service monitoring and improvement
- Championing recovery values across the service and with partner organisations
About you
You don’t need to have “been a Recovery Officer” before — what matters most is your attitude, values and experience of working with people.
We’re looking for someone who:
- Has experience (paid or voluntary) in mental health, social care or a similar setting
- Understands mental health crisis and the challenges people face during discharge transitions
- Can work independently, manage priorities and problem solve creatively
- Communicates clearly, respectfully and confidently with a wide range of professionals
- Is person centred, strengths based and motivated by helping people build independence
- Has good written skills and can maintain accurate, confidential records
Why work for Rethink?
- Meaningful work that makes a real impact
- Supportive management and regular supervision
- Ongoing training and development opportunities
- A strong commitment to wellbeing, diversity and inclusion
- The chance to shape recovery focused practice within mental health services
If this role sounds like the right fit for you, we’d love to hear from you. Apply via our careers website and tell us how your experience and values align with supporting people through recovery.
Why Work With Rethink Mental Illness?
At Rethink Mental Illness, we believe that when you feel supported, you can make the biggest difference. That’s why we offer a range of benefits to help you thrive:
- Inclusive Culture: Join staff networks that champion diversity and inclusion.
- Wellbeing Support: Access our Wellbeing Hub, Employee Assistance Programme, and the Unmind mental health app.
- Recognition \& Rewards: Enjoy discounts, cashback offers, and celebrate achievements through our PULSE platform.
- Flexible Working \& Generous Leave: Starting at 25 days annual leave (plus bank holidays and your birthday off), with options to buy or sell extra days.
- Learning \& Development: Grow your career with structured onboarding and training opportunities.
- Financial \& Family Support: Contributory pension scheme, enhanced family leave, and travel benefits like season ticket loans and cycle\-to\-work schemes.
- Referral Bonus: Earn up to £300 for introducing someone to our team.
Diversity is important to us, and we appreciate difference through difference, inclusiveness and belonging. It gives us a deeper understanding of the world, our society and the diverse communities we’re working with. By including everyone, we are able to draw on the unique experiences and expertise of our people to help shape and enrich our workplace and improve our services. One way we are doing is through our valued staff networks which play a critical and highly valued role in keeping us focused on creating a diverse, inclusive and engaged employer. We recognise and support staff networks and support groups for our ethnically diverse and LGBTQIA\+ colleagues. We are also proud to have been awarded Disability Confident Employer status and are a signatory to the Business in the Community Race at Work Charter.
We aim for our workforce to reflect the diversity of the communities we serve; for those who work for us to feel heard, valued and feel they belong; and for our work to help tackle wider mental health inequalities. We therefore actively encourage and welcome applications from everyone, including applicants with lived experience of mental illness, those who are Lesbian, Gay, Bisexual, Transgender, Queer or Questioning, Intersex, Asexual and any other gender identity not expressed here (LGBTQIA\+); people who are neurodiverse, have a health condition, or a disability or hidden disability and people from an ethnically diverse background \- regardless of your age, religious or spiritual belief, sexual orientation, marital status, veteran status, pregnancy, political view or socio\-economic status.
Becoming a truly anti\-racist organisation
We have an ambition of become a truly anti\-racist employer, campaigning organisation and service provider \- and in our efforts to influence policy and wider societal factors impacting on mental health set out in our anti\-racist statement . We have designed a multi\-year anti\-racist programme of work contained in our Race Equality Action Plan which demonstrates our intention to hold ourselves accountable and be judged on our progress on becoming a truly anti\-racist organisation.
This listing is from indeed. View original listing ↗