Staff Software Engineer

Team
Digital \& Tech
Store
London Support Office
Location
London, Greater London
Contract type
Permanent
Position type
Full Time
Salary
Competitive \+ Benefits
Closing date: 2nd June 2026

• Intro


• About the role


• Meet the Team


• People Stories


• Make Your Mark


• Colleague Networks


• Benefits


• How to Apply

Everyone is welcome at M\&S. No exceptions. It’s your background, abilities and differences that make you, uniquely you. And when you’re part of M\&S, that individuality has the potential to make waves.

About the role
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This section tells you all you need to know about the position and its responsibilities, outlining everything we hope to see in a successful candidate.

To stay close to our customers and colleagues, our support teams are in the office for at least three days a week as we believe that skills are developed through collaboration, and that spending time together makes us more creative and connected.

All the details
We’re looking for a Staff Software Engineer to play a pivotal role in evolving M\&S’s Content Domain platform. This team provides the foundational content and media capabilities that power every digital experience across the business. Your “customers” are product teams, engineers, and content teams — and your mission is to make them faster, more autonomous, and more confident through robust platforms, APIs, automation, and excellent developer and editor experiences.

This is a role for an engineer who is excited by platform thinking, enablement at scale, and revolutionising how digital content, media, and DAM capabilities are modelled, delivered, and accessed across a large organisation.

About the Content Domain Team

Our platform team enables product, engineering, and content teams to build and ship faster with confidence. We deliver a reliable, scalable, and intuitive content and media platform, rooted in standards, automation, and great user experience.

We own the content foundation of M\&S digital platforms, including:

• Structured content modelling and governance


• Federated GraphQL APIs


• Headless CMS and DAM integrations


• Automated asset and content lifecycles


• Platform tooling, documentation, and self‑service enablement

Your key accountabilities will include:

• Design, build, and evolve backend‑heavy platform capabilities for content and media, including APIs, services, automation pipelines, and developer tooling.


• Lead the design of event‑driven architectures (Kafka / Confluent or equivalent) to support scalable, resilient content and asset workflows.


• Own and evolve our federated GraphQL architecture, including schemas, orchestration, versioning, and standards.


• Contribute hands‑on production‑quality code, tackling the most complex technical challenges in the domain.


• Act as a technical authority on content platforms, headless CMS, DAM, and API‑driven architectures within M\&S.

• A strong platform mindset: you build capabilities and tools that power many teams, not just individual features.


• Deep backend engineering experience with Java, including designing and running distributed systems in production.


• Strong experience on the Azure cloud platform, building and operating scalable, reliable services.


• Solid understanding of event‑driven architectures (Kafka / Confluent experience is a strong plus).


• Hands‑on experience with GraphQL — schema design, federation, evolution, and API governance (must have).


• Experience with headless CMS platforms and content modelling (strong plus).


• Working knowledge of TypeScript and JavaScript, particularly in API, tooling, or integration contexts.

Being a part of M\&S is exactly that – playing your part to bring the magic of M\&S to our customers every day. We’re an inclusive, dynamic, exciting, and ever evolving business built on doing the right thing and bringing exceptional quality, value, service to every customer, whenever, wherever and however they want to shop with us.

Here are some of the benefits we offer that make working for M\&S just that little bit more special…

• After completing your probationary period, you’ll receive 20% colleague discount across all M\&S products and many of our third\-party brands for you and a member of your household.


• Competitive holiday entitlement with the potential to buy extra holiday days!


• Discretionary bonus schemes awarded based on how you achieve your personal objectives and our performance as a business.


• A generous Defined Contribution Pension Scheme and Life Assurance.


• A dedicated welcome to our teams with a tailored induction and a wide range of training programmes to develop your skills.


• Amazing perks and discounts via our M\&S Choices portal to maximise your financial and personal wellbeing.


• Industry\-leading parental, adoption and neonatal policies, providing support and flexibility for your family.


• Access to a fantastic range of wellbeing support for all colleagues including access to our 24/7 Virtual GP and PAM Assist to support you and your family.


• A charity volunteer day to support a charity or cause you're passionate about through a dedicated day away from work.

We are ambitious about the future of retail. We’re disrupting, innovating, and leading the industry into a more conscientious, inspiring digital era. We’re transforming how we work together and offering our most exciting opportunities yet. Marks \& Spencer strives to be an inclusive organisation, trusted and admired by our colleagues, customers, and suppliers.

We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. We support each other and win together.

If you’d benefit from any support or reasonable adjustments during any stage of the recruitment process, please let us know when completing your application. \#hybridrole \#LI\-Hybrid \#LI\-OT1

Meet the Team
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Being an in\-person business
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We're at our best when we're close to customers, and for many of us at M\&S, that means working in store every day.

To stay close to customers, our support teams are in the office three days a week as we believe that skills are developed through collaboration, and that spending time together makes us more creative and connected. It also means we can solve problems as soon as they arise, learn and grow as a team, build trust, and get closer to our colleagues.

Halford
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Deepak

Janak

Halford
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Deepak

Janak

Halford
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Deepak

Janak

Being in third\-party brands, working on things M\&S hasn’t done before… that plays to my sweet spot. I’ve worked in many organisations throughout my career, and it’s rare to see such cause and effect in your work. The way we’re structured means you’re encouraged to solve problems and you have the autonomy to make progress quickly.

Halford (He / Him) \| Head of Technical Program Management Read full story
At M\&S, we have Data Scientists, Analysts, and Technical Product Managers, who all share a genuine passion for harnessing data to improve people’s lives. And we’re in a unique position where we can actually help many different kinds of people, from our customers to our colleagues in store and in our support centre.

Deepak (He / Him) \| Data Scientist Read full story
I think all engineers just love solving puzzles and problems. At M\&S, we’re constantly learning new things, whether it’s mastering Swift UI or understanding how customers interact with technology. But this is also a business that listens to engineers and values what we bring to the table. That’s different, believe me.

Janak (He / Him) \| Staff iOS Engineer Read full story
Being in third\-party brands, working on things M\&S hasn’t done before… that plays to my sweet spot. I’ve worked in many organisations throughout my career, and it’s rare to see such cause and effect in your work. The way we’re structured means you’re encouraged to solve problems and you have the autonomy to make progress quickly.

Halford (He / Him) \| Head of Technical Program Management Read full story
At M\&S, we have Data Scientists, Analysts, and Technical Product Managers, who all share a genuine passion for harnessing data to improve people’s lives. And we’re in a unique position where we can actually help many different kinds of people, from our customers to our colleagues in store and in our support centre.

Deepak (He / Him) \| Data Scientist Read full story
I think all engineers just love solving puzzles and problems. At M\&S, we’re constantly learning new things, whether it’s mastering Swift UI or understanding how customers interact with technology. But this is also a business that listens to engineers and values what we bring to the table. That’s different, believe me.

Janak (He / Him) \| Staff iOS Engineer Read full story
Being in third\-party brands, working on things M\&S hasn’t done before… that plays to my sweet spot. I’ve worked in many organisations throughout my career, and it’s rare to see such cause and effect in your work. The way we’re structured means you’re encouraged to solve problems and you have the autonomy to make progress quickly.

Halford (He / Him) \| Head of Technical Program Management Read full story
At M\&S, we have Data Scientists, Analysts, and Technical Product Managers, who all share a genuine passion for harnessing data to improve people’s lives. And we’re in a unique position where we can actually help many different kinds of people, from our customers to our colleagues in store and in our support centre.

Deepak (He / Him) \| Data Scientist Read full story
I think all engineers just love solving puzzles and problems. At M\&S, we’re constantly learning new things, whether it’s mastering Swift UI or understan

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