SSAS Associate – Pension Administrator

About the Role

We are seeking a knowledgeable and driven SSAS Administrator to join our Operational Team. You will be responsible for managing a portfolio of SSAS clients, delivering full cradle-to-grave administration while maintaining high standards of technical accuracy and customer service.

This role requires you to build strong relationships with clients and intermediaries through clear and effective communication, while ensuring compliance with regulatory requirements and internal policies. You will also play an active role in supporting a positive and collaborative workplace culture.

Key Responsibilities

• Manage all aspects of SSAS scheme administration for your allocated portfolio, ensuring work is completed accurately and within agreed deadlines


• Build and maintain strong relationships with clients and their advisers to achieve the best possible outcomes


• Ensure compliance with all internal procedures and external regulatory requirements


• Maintain accurate and up-to-date scheme data across operational systems


• Effectively manage your own workload and prioritise tasks to meet deadlines


• Identify and undertake ongoing learning to enhance individual and team capability


• Demonstrate company values including professionalism, excellence, empathy, and respect


• Contribute ideas and solutions to improve processes and client outcomes


• Adhere to company policies, procedures, and Health & Safety guidelines


• Role subject to credit and DBS checks

• Sound knowledge of SSAS or SIPP pensions


• Understanding of SSAS property investments and loan backs, with good knowledge of member benefits


• Experience in client and/or relationship management


• Excellent organisational skills with the ability to prioritise workload effectively


• Ability to work under pressure while maintaining strong attention to detail


• Strong written and verbal communication skills


• Positive, proactive, and enthusiastic approach


• Ability to build and maintain strong internal and external relationships

This is an opportunity to join a supportive and collaborative team environment where your contribution is valued. You’ll have the chance to develop your expertise while delivering high-quality service to a diverse client base.

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