Sr. IT Systems Engineer

Accountabilities:

• Administer and optimize identity and access management systems, including implementing Single Sign-On (SSO) applications and automating onboarding and offboarding processes.


• Design, build, and maintain automation workflows to streamline IT operations, eliminate repetitive tasks, and improve organizational efficiency.


• Monitor and optimize SaaS application usage, identifying opportunities to reduce costs, improve license utilization, and maximize software investments.


• Develop reporting and analytics to provide visibility into software spending, utilization trends, renewal risks, and optimization opportunities.


• Manage user provisioning and deprovisioning processes while ensuring secure and efficient access management.


• Troubleshoot and resolve IT-related issues, while proactively implementing long-term solutions to prevent recurring problems.


• Support and enhance endpoint management, with a focus on delivering a high-quality macOS user experience.


• Collaborate with internal stakeholders across technical and business functions to improve infrastructure, processes, and service delivery.


• Evaluate, implement, and maintain a wide range of SaaS platforms and productivity tools used across the organization.

Requirements

• Minimum of 3 years of hands-on experience managing, maintaining, and supporting IT infrastructure in a growing organization.


• Strong experience with identity and access management platforms, particularly SSO implementations and user lifecycle management.


• Proven ability to build and maintain automation workflows, integrations, and process improvements using APIs and modern automation tools.


• Experience managing SaaS ecosystems and supporting platforms such as collaboration, productivity, communication, and security tools.


• Solid understanding of macOS environments and endpoint management best practices.


• Strong troubleshooting and problem-solving skills, with the ability to identify root causes and implement scalable solutions.


• Excellent written and verbal communication skills, particularly within remote and distributed teams.


• Ability to manage multiple projects simultaneously while maintaining attention to detail and prioritizing effectively.


• Relationship-focused mindset with strong collaboration and stakeholder management capabilities.


• Self-motivated, resourceful, and comfortable working independently in a remote-first environment.


• Continuous improvement mindset with a passion for building efficient, scalable IT processes.

Benefits

• Fully remote work environment with the flexibility to work from home.


• Opportunity to contribute to a fast-growing, innovative, and globally distributed organization.


• High-impact role with significant ownership and visibility across multiple teams.


• Collaborative and inclusive company culture focused on growth, learning, and continuous improvement.


• Exposure to modern IT infrastructure, automation technologies, and cloud-based SaaS ecosystems.


• Career development opportunities through challenging projects and cross-functional collaboration.


• Flexible work arrangements that support work-life balance.


• Diverse and supportive team environment that values different perspectives and experiences.


• Opportunity to influence and shape the future of internal IT operations and employee experience.

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