SOS Cookie, Sales Consultant, Part Time, Seasonal
GET TO KNOW US
SOS Cookies is a renowned bakery known for its exquisite and delectable cookies. We are in search of a motivated and customer\-oriented Part Time Sales Assistant to join our team and contribute to the festive spirit with our irresistible treats.
In the role of Part Time Sales Assistant, you will play a crucial part in delivering exceptional customer experiences and fostering sales. Your enthusiastic approach, customer service skills, and commitment to ensuring each customer's satisfaction will be instrumental in the success of SOS Cookies.
Note: Full availability to work weekends.
KNOW THE ROLE
We’re looking for a friendly, reliable and customer\-focused Part Time Sales Assistant to join our SOS Cookies team in Arnotts. The ideal candidate will have a positive attitude, strong communication skills and enjoy working in a fast\-paced retail environment. Previous retail or sales experience is preferred but not essential. Candidates must be fully available Monday to Friday.This position is not suitable for candidates in full\-time education or with other commitments that conflict with these hours. The role involves customer service, sales, till operation, stock replenishment, maintaining the stand, and upselling our products.
- Welcome and engage customers with a friendly and approachable demeanour
- Assist customers in choosing the perfect cookies and treats based on their preferences
- Provide accurate and helpful information about our products, addressing inquiries, and suggesting options to enhance the customer's experience
- Process transactions with precision and efficiency using the point\-of\-sale system
- Maintain the visual aesthetics and cleanliness of the stand
- Monitor stock levels and replenish products as required
- Collaborate effectively with team members to ensure seamless shop operations
- Display a deep understanding of SOS Cookies' offerings and brand identity
- Seize upselling opportunities to optimise sales outcomes
- Handle customer feedback, questions, and concerns in a professional and courteous manner
- Demonstrate flexibility by accommodating the shop's evening and weekend hours
- Sales experience is desirable, but not required
- Excellent interpersonal and communication skills
- Strong customer\-centric orientation
- Positive and enthusiastic attitude, even during peak demand period
- Ability to work harmoniously within a team
- Accurate and detail\-oriented when handling cash transactions
- Basic proficiency in using computers and point\-of\-sale systems
- Flexibility to work evenings and weekends, aligning with the shop's schedule
- A keen interest in baking and confectionery is advantageous
- Opportunity to be immersed in a vibrant and dynamic atmosphere
- Gain valuable experience in customer service and sales
- Contribute to spreading cheer through scrumptious treats
- Potential for skill enhancement and future growth within the company
- Interaction with a diverse customer base, fostering lasting connections
- Reward yourself with a cookie and/or treat using your employee discount
- This role would not be suitable for a candidate in full\-time education
Experience is our business: Our customer engagement sets the bar in service and experiential retail, giving our customers something to love every time.
We Are More Than Shops: We create enjoyable places, to excite, where people socialise, discover, learn and are inspired, and where local communities are enriched.
We are Curators: Our unique range of product and services are key to the sense of excitement that Brown Thomas Arnotts is renowned for, whether for a special day or every day, things that make our customer’s lives better.
We Care for Our People: We believe a great customer experience starts with a great people experience. That is why we promote a culture where talent is nurtured and where creativity and learning are valued.
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