Software Business Analyst

Location: Horsham (Hybrid)

Reports to: Finance Director

About the Role

We’re looking for a pragmatic Software Business Analyst to support multiple software and systems projects across a growing SME. You’ll sit between business operations and technical delivery turning real business needs into clear, workable solutions without over‑engineering.

Key Responsibilities

• Gather, document, and validate business requirements


• Translate needs into user stories, functional specs, and acceptance criteria


• Facilitate workshops with internal SMEs and manage expectations across teams


• Identify process improvements and automation opportunities


• Support backlog creation, prioritisation, and UAT


• Advise on system architecture, integrations, and data flows


• Work with external dev teams to ensure delivery aligns with requirements


• Produce clear documentation: process flows, diagrams, decision logs

• Strong understanding of software delivery (Agile or hybrid)


• Office 365 user administration


• Azure Entra / Active Directory familiarity


• SQL Server basics (queries, data management)


• Understanding of APIs, integrations, and cloud platforms (Azure/AWS/GCP)

• Experience as a Business Analyst, Systems Analyst, or Solutions Analyst


• Ability to work across multiple projects in a fast‑moving SME


• Excellent communication and stakeholder management


• Comfortable advising non‑technical SMEs and simplifying complexity


• Pragmatic, organised, and confident challenging assumptions constructively

• SME or scale‑up experience


• Knowledge of information security and data protection


• Experience with Jira or Azure DevOps


• Understanding of AI capabilities and how they translate into business features

• High autonomy and influence


• Opportunity to shape systems and processes


• Exposure to a wide range of technologies


• Supportive, collaborative environment

Work Location: Hybrid remote in Horsham RH12 4AL

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