Social Media Officer

Are you passionate about social media and digital storytelling?

We are looking for a creative, proactive and experienced Social Media Officer to help deliver the Council's priorities through engaging, audience-focused content across our corporate social media channels.

This is not an entry-level role. We are seeking someone who can demonstrate hands-on experience managing and growing corporate social media accounts, creating original content, moderating online communities, and confidently engaging with a diverse audience in a professional environment.

The successful candidate will be a self-starter, brimming with ideas and able to transform council projects, services and achievements into compelling social content that informs, educates and engages residents.

Please note - you must have your own vehicle as you will be working across two sites, Brentwood & Rochford 2/3 days per week, with the remaining days working from home. You will also need to have your own smart phone to create content

Key Responsibilities

• Create engaging and high-quality content across a range of social media platforms.


• Produce written content including short-form social posts, longer-form articles and campaign messaging.


• Develop graphics, imagery and other creative assets for social media, newsletters and internal communications.


• Capture and edit smartphone photography and video content.


• Schedule, publish and optimise social media content using best practice techniques.


• Monitor and respond to comments and messages in a timely, professional and human manner.

Essential Experience

• Proven experience managing corporate social media accounts, with evidence of successful campaigns and content creation.


• Experience creating original social media content rather than simply distributing information.


• Experience moderating corporate social media channels, including responding to comments, managing sensitive discussions and protecting brand reputation.


• Strong understanding of social media listening and community management.


• Experience creating engaging written content, graphics, photography and video content.


• Excellent communication skills with the ability to adapt tone of voice for different audiences and channels.

Please note - you must have your own vehicle as you will be working across two sites, Brentwood & Rochford 2/3 days per week, with the remaining days working from home. You will also need to have your own smart phone to create content

All offers will be subject to satisfactory compliance screening, including right to work in the UK and references

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