SIAM Expert - (Service Integration & Management) Consultant

About us

My client is a ‘strategy to action’ trusted advisor and delivery partner. At the heart of what they do is a passion to add value to their customers and their customers.

They are currently keen to hire talented a SIAM expert with between 6 years' \+ relevant experience gained either in Industry or a large consultancy firm.

Job outline:

A detailed job outline will be shared with shortlisted applicants but roe will look like this:

SIAM implementation incl:

Incident Management — ensuring that when something goes wrong, there is a clear, coordinated process for resolution across all providers

Change Management — coordinating changes across multiple providers to avoid conflicts and minimize risk

Problem Management — identifying root causes of recurring issues, even when the root cause spans multiple providers

Service Level Management — defining and monitoring end\-to\-end service levels, not just individual provider SLAs

Supplier Management — governing the relationships, contracts, and performance of all providers within the ecosystem

Knowledge Management — ensuring that critical knowledge is captured, shared, and accessible across the multi\-supplier environment

Job Types: Full\-time, Fixed term contract, Temporary

Pay: £400\.00\-£475\.00 per day

Benefits:

• Profit sharing


• Work from home

• Service Integration \& management : 3 years (required)

This listing is from indeed. View original listing ↗