Showroom Assistant

As a Showroom Advisor, you will be the first point of contact for customers visiting our showroom. This role is ideal for someone with strong customer service and sales skills who enjoys building relationships and helping customers make informed decisions. You will guide customers through their journey from initial enquiry to booking a design consultation, ensuring a high standard of service throughout.

Day-to-day of the role:

• Welcome and engage with customers visiting the showroom.


• Understand customer needs and provide tailored product advice.


• Qualify leads and book appointments for the design team.


• Maintain excellent customer service throughout the sales journey.


• Follow up on enquiries and nurture potential customers.


• Keep the showroom presented to a high standard at all times.


• Support marketing initiatives and local promotional activities.


• Accurately update customer information within company systems.


• Work towards individual and team sales targets.

• Previous experience within retail, showroom sales, customer service, or a consultative sales environment.


• Excellent communication and interpersonal skills.


• A positive, proactive, and professional approach.


• Confident building rapport with a wide range of customers.


• Strong organisational skills and attention to detail.


• Comfortable using CRM systems and Microsoft Office.


• Passionate about delivering outstanding customer experiences.


• Experience within kitchens, interiors, home improvements, or property-related industries would be advantageous but not essential.

• Competitive salary with performance-related bonus.


• Full training and ongoing development.


• Supportive and friendly working environment.


• Opportunity to work with a respected local business.


• Career progression opportunities within a growing organisation.

This listing is from Reed. View original listing ↗