Shop Supervisor

About Us

At Earl's Shop \& Cafe, we are a busy, community\-focused convenience store dedicated to providing top\-tier service, fresh food, and a welcoming environment for our customers.

We are seeking an experienced, high\-energy Retail Supervisor to lead our floor team, drive sales, and ensure the smooth day\-to\-day running of the store. If you are a natural leader with a passion for retail and a knack for keeping things organized, we want you on our team!

Key Responsibilities

As a Supervisor, you will support the Store Manager in daily operations and lead by example on the shop floor. Your duties will include:

• Team Leadership: Supervise, motivate, and support Sales Assistants during shifts, ensuring tasks are completed efficiently and breaks are managed.


• Customer Excellence: Maintain a high standard of customer service across the store, handling any customer queries or complaints professionally.


• Store Standards: Ensure excellent merchandising, full stock availability, and strict adherence to stock rotation (FIFO).


• Cash \& Till Management: Oversee till openings/closings, perform safe drops, investigate cash discrepancies, and ensure secure cash\-handling procedures.


• Compliance \& HACCP: Guarantee full compliance with food safety (HACCP) regulations, especially in the deli/coffee areas, and ensure strict legal compliance regarding age\-restricted sales (Alcohol, Tobacco).


• Keyholder Duties: Opening and closing the store securely, managing alarms, and ensuring a safe working environment for staff and customers.

• Experience: Minimum of 1–2 years of experience in a supervisory or senior sales assistant role within Irish retail or grocery (e.g., Centra, Spar, Eurospar, Londis, SuperValu).


• Leadership Skills: A natural ability to lead a team, delegate tasks, and keep morale high during busy peak hours.


• Operational Knowledge: Solid understanding of retail operations, cash handling, and HACCP food safety standards.


• Communication: Excellent interpersonal and communication skills (fluent English is required).


• Flexibility: Fully flexible to work a variety of shifts, including early mornings (e.g., 6:00 AM starts), late finishes, and weekends.

• Competitive salary/hourly rate with potential for growth.


• Generous staff discount.


• Comprehensive training and mentorship for career progression into Assistant Management.


• A supportive, fast\-paced, and friendly working environment.


• Uniform provided.

If you are an ambitious retail professional ready to take the next step in your career, click "Apply Now" with your updated CV.

Please note: All applicants must hold a valid visa or have the legal right to work full\-time in Ireland (Stamp 4, EU Citizen, etc.).

Pay: From €14\.15 per hour

Work Location: In person

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