Shop Manager
Shop Manager
Location: Preston
Salary: £25,948 per annum, pro rata
Hours: 28 per week
Contract: Permanent
Are you ready to lead the team representing the British Red Cross in your community?
We're in search of an enthusiastic Shop Manager to lead our friendly charity shop. If you're a retail expert with a knack for motivating a team, this role offers a chance to shine! Come join our journey to spread kindness.
"Nothing beats the feeling of the team pulling it out of the bag to excel. Generating funds for a worthwhile charity that helps such a wide range of humans is wonderful.” \- Nada, Shop Manager
What will a day in the life of a Shop Manager involve?
- Leading a team that provides a brilliant shopping experience for your customers.
- Working on the shop floor, to coordinating activity “behind the scenes”, no two days are the same.
- Designing the perfect layout and environment that helps connect your customers to our cause.
- Being responsible for achieving financial targets and inducting, training, and managing new staff and volunteers.
- Representing the British Red Cross to a high standard and embody our core values.
- Retail experience at supervisory level. You can deliver outstanding customer service and are comfortable with organisational and cash handling duties.
- To know how to get the best out of people. With proven management skills, you know how to develop and inspire your team.
- To be an entrepreneur who can work to targets, using your initiative to achieve fantastic results.
- To know your way around a PC and have proven IT skills experience
- To get 'us'. You care about the British Red Cross cause and have the skills and knowledge to promote the shop in your community as the charity retailer of choice.
In return for your commitment and expertise, you’ll get:
- Flexible working: Remote and hybrid working, flexitime, compressed hours, and job sharing.
- Holidays: 36 days annual leave (including bank holidays) \+ option to buy 5 extra days.
- Pension scheme: Up to 6% contributory pension.
- Learning \& Development: A range of career \& learning opportunities.
- Discounts: Blue Light Discount Card, Tickets For Good \& employee benefits platform..
- Wellbeing Support: Peer Supporters, CiC (EAP) \& Headspace App.
- Cycle2Work: Lease a bicycle through the scheme.
We are dedicated to building an inclusive, equitable and wellbeing‑focused culture where everyone feels safe, valued and can thrive. Guided by our Equity, Diversity, Inclusion and Wellbeing Strategy, we foster belonging, psychological and physical wellbeing, and work to remove barriers to fair opportunities. Grounded in compassion and anti‑racist practice, we listen to diverse voices, value lived experience and create environments where staff and volunteers can succeed. Join us and be part of an organisation that leads with care, celebrates difference and helps everyone succeed.
Together, we are the world's emergency responders
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